Signal Mountain Family Dentistry is a locally owned dental office in a close-knit community seeking a friendly, reliable Front Desk / Office Manager to join our team. Our practice focuses on delivering top-notch customer service in a warm, family-oriented environment. We take pride in building personal relationships with our patients.

This role is essential to keeping our office running smoothly and ensuring every patient has a positive experience from the moment they call or walk through the door.

Responsibilities

Answer incoming calls and schedule patient appointments
Verify insurance and review patient benefits
Process EOBs and enter information into our practice management software (Oryx)
Handle patient billing, collect payments, and discuss financial arrangements
Review treatment plans with patients
Manage accounts receivable, including aging reports and monthly statements
Assist with end-of-month reporting and administrative tasks
Help maintain an organized and welcoming front office

Schedule

Monday–Thursday: 7:45 AM – 5:00 PM (1-hour lunch break)
Occasional Fridays (typically first Friday of the month): 8:45 AM – 1:00 PM
On weeks with a Friday shift, the office is closed Wednesday, but this position may work that day for administrative tasks if needed (billing, statements, etc.)

Qualifications

Strong communication and customer service skills
Organized, detail-oriented, and dependable
Ability to multitask in a fast-paced environment
Positive attitude and strong work ethic
Dental office experience preferred (but not required)
Familiarity with dental software (Oryx experience is a plus)

Compensation & Benefits

Pay based on experience
Paid time off
Optional Simple IRA with employer matching

If you are looking to be part of a supportive, team-oriented office where patient care and personal connections matter, we would love to hear from you.

Pay: $25.00 per hour

Benefits:

Paid time off
Retirement plan

Work Location: In person

Signal Mountain Family Dentistry jobs

Dental Front Desk/Office Manager