About Us

We are a busy and fast-paced general dental office committed to delivering excellent patient care in a supportive and team-oriented environment. We are looking for a dependable and experienced Dental Front Desk Receptionist who is fluent in English and Spanish, thrives under pressure, and enjoys working with a collaborative team.

Responsibilities

Submit insurance claims/preauthorizations using correct CDT dental codes for procedure and ensure claims meet insurance requirements
Present treatment plans
Verify dental insurance
Communicate with insurance companies regarding claims and benefits
Handle high-volume phone calls/check voicemails
Schedule appointments
Confirm upcoming appointments via phone, text, or email
Collect co-pays and process patient payments
Maintain accurate patient records and data entry
Coordinate and communicate with specialists, other dental offices, medical offices, labs, and pharmacies.
Work closely with the clinical team to ensure smooth patient flow
Provide excellent customer service

Qualifications

1–2+ years of dental front desk experience is preferred (Rate of pay is based on level of experience)
Bilingual – fluent in English and Spanish (required)
Proficient with computers and ability to learn new systems quickly (Experience with Dentrix is a plus)
Strong customer service and communication skills
Organized and detail-oriented, with the ability to multitask
Solid understanding of dental insurance and billing procedures
Friendly, professional demeanor
Team player with a positive attitude

Schedule

Monday - Thursday 8am- around 5:30pm (1 hour lunch)

Friday - office usually closed, but sometimes we do open 1-2 fridays per month.

We’re looking forward to finding the right team member to grow with our practice!

Job Type: Full-time

Pay: $15.00 - $19.00 per hour

Benefits:

Employee discount
Paid time off

Experience:

Dental office: 1 year (Required)

Language:

Spanish (Required)

Work Location: In person

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