Clinical Operations Coordinator

Lead Meaningful Change in One of the Nation's Premier Retina Practices

Some people wait for instructions. Others take ownership, solve problems, improve processes, and drive important initiatives to completion.

If you're the type of person who enjoys managing projects, improving systems, leveraging technology, supporting leadership, and turning ideas into action, this may be the perfect opportunity for you.

Retina Consultants of Minnesota is looking for a healthcare operations project manager with exceptional initiative to help support operational, clinical, technology, compliance, and physician support initiatives across one of the nation's premier retina specialty practices.

The successful candidate will be comfortable working directly with executive leadership, physicians, and staff, receiving high-level direction, and independently managing the details necessary to achieve the desired outcome. In many cases, you'll be given the destination, not the roadmap.

This is a unique opportunity to become a trusted partner to physicians and executive leadership while helping shape operational excellence across a growing and highly respected healthcare organization.

Why RCM?

As the largest retina specialty practice in the Midwest, Retina Consultants of Minnesota has built a reputation for clinical excellence, innovation, research, and exceptional patient care.

For 38 years, we have remained committed to a simple philosophy:

We care for our patients as if they were members of our own family.

We are equally committed to our employees and believe in investing in talented people, encouraging professional growth, promoting from within whenever possible, and creating meaningful career opportunities.

Everything we do is guided by our commitment to:

Exceptional patient care
Continuous learning and growth
Teamwork and collaboration
Innovation and improvement
Integrity and accountability
Respect for patients, employees, and referring providers

What You'll Do

As a Clinical Operations Coordinator, you will serve as a key operational resource supporting the Director of Operations Service, physicians, clinic teams, vendors, and technology partners throughout the organization.

Operations & Process Improvement

Maintain and improve company Best Practices and operational procedures.
Support process improvement and organizational standardization initiatives.
Assist with operational projects that improve efficiency, consistency, and patient care.

Clinical Systems Administration

Support MDI Healthcare systems and related clinical technology platforms.
Assist with EMR workflows, documentation processes, and system-related projects.
Coordinate efforts between physicians, staff, vendors, IT resources, and leadership.

MIPS Administration

Assist with administration and tracking of the Merit-based Incentive Payment System (MIPS).
Monitor quality measures, compliance requirements, and reporting deadlines.
Support physicians and leadership with quality initiatives and reporting.

Clinical Equipment Administration

Assist with administration, implementation, maintenance, and vendor coordination related to:
Zeiss imaging systems
Optos imaging systems
OCT technology
Visual field equipment
Diagnostic imaging equipment
Medical and procedural equipment

Drug Management Administration

Assist with pharmaceutical and specialty medication management activities.
Support inventory tracking, utilization monitoring, reporting, and vendor coordination.

Documentation & Communication

Draft, edit, proofread, and maintain operational, clinical, educational, and training documents.
Develop reports, presentations, communications, and project materials for leadership.
Support organizational training and educational initiatives.

What We're Looking For

Preferred Experience, Skills, and Attributes

Strong healthcare experience in retina, ophthalmology, or another related healthcare environment.
Experience working directly with physicians, advanced practice providers, clinical leaders, or healthcare executives.
Advanced knowledge of MDI Healthcare systems preferred, or significant experience with healthcare technology and EMR platforms.
Knowledge of retina medications and treatment workflows preferred, or experience with specialty medical treatments, pharmaceutical programs, and clinical operations.
Experience supporting quality, compliance, operational, or healthcare technology initiatives.
Strong proficiency in Microsoft Office, including Word, Excel, PowerPoint, Outlook, and Teams.
Experience utilizing Artificial Intelligence (AI) tools to improve productivity, communication, documentation, reporting, training, and operational effectiveness.
Exceptional writing, editing, communication, and presentation skills.
Strong project management and organizational skills.
Exceptional attention to detail and commitment to quality.
Strong analytical thinking and problem-solving abilities.
Demonstrated initiative, resourcefulness, and follow-through.
Proven ability to identify opportunities, solve problems, and drive projects to successful completion with minimal supervision.
Ability to manage multiple priorities while maintaining a high level of accuracy and professionalism.
Professional, collaborative, reliable, and accountable.
A genuine desire to learn, grow, improve, and make a meaningful impact.

About Retina Consultants of Minnesota

RCM serves patients throughout Minnesota from nine locations:

St. Louis Park
Edina
St. Cloud
Woodbury
Blaine
Duluth
Maplewood
Anoka
Mankato

Our physicians are nationally recognized leaders in retinal care, research, innovation, and education. We remain committed to advancing the future of retinal medicine through clinical excellence, research, and innovation.

Benefits

We offer a competitive compensation and benefits package, including:

Competitive compensation based on experience and qualifications
7 Paid Holidays annually
16 PTO days annually
Blue Cross Blue Shield Health Insurance
Health Reimbursement Account (HRA)
Health Savings Account (HSA)
Dental Insurance (company-paid single coverage)
Vision Insurance
Flexible Spending Accounts (FSA)
Nice Healthcare Telehealth Plan (company-paid)
401(k) with a 3% annual company contribution after one year
Company-paid Life Insurance
Company-paid Long-Term Disability
Company-paid Long-Term Care Coverage
Short-Term Disability Coverage
Pet Insurance
Legal Insurance and Identity Protection
$250 Annual Uniform Reimbursement

Ready to Make an Impact?

If you're a highly organized healthcare professional who enjoys solving problems, managing projects, supporting physicians, improving systems, leveraging technology, and making things happen, we'd love to hear from you.

Join a company that values excellence, innovation, teamwork, learning, growth, and caring for patients as if they were members of our own family.

Pay: $30.00 - $40.00 per hour

Benefits:

401(k)
Dental insurance
Dependent health insurance coverage
Disability insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Relocation assistance
Tuition reimbursement
Vision insurance

Application Question(s):

What interests you in this opportunity (Please do not use Chatgpt or any other artificial intelligence to answer)?
What are your career goals for 1 year, 3 years, 5 years and beyond (Please do not use Chatgpt or any other artificial intelligence to answer)?

Education:

Bachelor's (Preferred)

Experience:

healthcare: 3 years (Required)
Project management: 3 years (Required)

Work Location: In person

Retina Consultants of Minnesota jobs

Clinical Operations Coordinator