Job Title: Dental Assistant / Front Desk Receptionist

Job Type: Full-time — Monday–Thursday, 7:30am–4:30pm

Location: Freeville, NY

About the Role

We are looking for a versatile, patient-focused team member to join us in a cross-trained role. You'll split your time between assisting chairside and supporting our front desk; a great fit for someone who likes variety and takes pride in doing things well.

We believe in playing to people's strengths. While this role covers both clinical and administrative responsibilities, we'll lean on what you do best and build your day-to-day around that as you grow into the role. What matters most to us is someone who works well as part of a team, communicates clearly with coworkers and patients alike, and holds themselves to a high standard of professionalism, no matter which side of the practice they're working on that day.

Chairside/Clinical Responsibilities

Prepare treatment rooms and sterilize instruments between patients
Assist the dentist during procedures (four-handed dentistry)
Take and process dental X-rays
Provide patients with post-op instructions and answer basic care questions
Maintain infection control and OSHA compliance standards
Track and order dental supplies as needed

Front Desk/Administrative Responsibilities

Greet patients and manage check-in/check-out
Schedule and confirm appointments
Answer phones and respond to patient inquiries
Verify insurance and process claims/billing basics
Collect payments and manage patient accounts
Maintain accurate patient records in Eaglesoft

Required Qualifications

Comfortable splitting time between clinical duties and administrative tasks day-to-day
Strong communication skills and a friendly, patient-first attitude
Reliable, organized, and able to multitask in a fast-paced environment

Preferred Qualifications

Experience with Eaglesoft
Experience with insurance verification and claims processing
CPR certification

Pay: $23.00 - $26.00 per hour

Benefits:

401(k)
401(k) matching
Employee discount
Health insurance
Paid sick time
Paid time off
Paid training
Vision insurance

Work Location: In person

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Dental Assistant/Receptionist