Job Overview

We are seeking a highly organized and customer-focused Dental Receptionist to join our dental office team. The successful candidate will provide exceptional patient care and administrative support, ensuring a seamless experience for our patients. This role is a critical part of our front desk team, responsible for managing patient flow, scheduling appointments, and maintaining accurate patient records.

Responsibilities

- Manage patient scheduling, including booking appointments, coordinating with dentists and hygienists, and updating patient records
- Answer and direct phone calls, as well as handle phone systems and messaging systems
- Handle patient inquiries and concerns, providing clear and professional communication
- Maintain accurate and up-to-date patient records, utilizing software such as Dentrix and Open Dental

Skills

- Experience working in a dental office or dental clinic - minimum 1 year
- Knowledge of medical terminology and dental procedures
- Proficiency in administrative tasks, including data entry, filing, and customer service
- Familiarity with dental office software, including Open Dental and Dentrix
- Strong communication and interpersonal skills
- Ability to maintain confidentiality and handle sensitive patient information in compliance with HIPAA regulations
- Ability to work effectively in a fast-paced environment and prioritize tasks accordingly

Must have a positive attitude and be willing to learn. Salary is commensurate with experience in the field.

Job Type: Full-time

Pay: $20.00 - $27.00 per hour

Expected hours: 32 – 40 per week

Benefits:

401(k)
401(k) 2% match
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid sick time
Paid time off
Vision insurance

Experience:

Customer service: 1 year (Preferred)
Medical terminology: 1 year (Preferred)
Computer skills: 1 year (Preferred)

Ability to Commute:

Ashburn, VA 20147 (Required)

Ability to Relocate:

Ashburn, VA 20147: Relocate before starting work (Required)

Work Location: In person

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