Success Orthodontics by Dr. Felix Gen is a growing, innovation-driven orthodontic practice serving children, teens, and adults across Northeast Ohio. The team provides comprehensive treatment, including advanced braces and clear aligners, tailored to create confident, healthy smiles at every stage of life. As the only Pitts 21 System provider in the area, the practice is dedicated to delivering cutting-edge orthodontic care focused on efficiency, comfort, and facial balance. Success Orthodontics is built on clinical excellence, meaningful community involvement, and a strong team-oriented culture. The practice offers a supportive environment for professionals who want to contribute to the future of modern orthodontic care.

Role Description: This is a full-time, on-site Financial Coordinator role based in Greater Cleveland. The Financial Coordinator manages patient financial accounts, including preparing treatment cost estimates, verifying insurances, streamlining the new patient process before it begins, and being the point of contact whenever patients have questions about their financial plans throughout orthodontic treatment. Responsibilities include posting payments, reconciling accounts, monitoring outstanding balances, and following up on delinquent accounts in a professional and respectful manner. The role also involves coordinating insurance verification and billing, tracking claims, and communicating clearly with patients and team members about coverage and financial responsibilities.

The Financial Coordinator collaborates closely with the clinical and front desk teams to support accurate scheduling, efficient workflows, and a positive patient experience.

Qualifications

Strong foundation in Finance and Accounting to manage patient accounts, payments, and reconciliations accurately.
Experience with Financial Reporting and Budgeting to support practice performance tracking and assist with financial planning.
Excellent Analytical Skills to interpret financial data, identify discrepancies, and recommend process improvements
Proficiency with practice management or accounting software, and solid MS Excel skills.
Detail-oriented, organized, and able to prioritize tasks in a fast-paced environmen
Clear, professional communication skills and a patient-centered approach to discussing financial matter
Prior experience in healthcare, dental, or orthodontic finance or billing is preferred.
Relevant education in finance, accounting, business, or a related field, or equivalent practical experience.

Job Type: Full-time

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off

Work Location: In person

Success Orthodontics by Dr. Felix Gen jobs

Patient Insurance/Financial Coordinator