Dental Office Manager

Location: North Hollywood, CA

Position Type: Full-Time

Company Overview

SoCal Dental is a fast-paced, patient-focused dental practice located in North Hollywood. We pride ourselves on providing high-quality, compassionate dental care to our community. We accept both PPO insurance and Denti-Cal, and we are looking for a sharp, results-driven Office Manager to lead our team and oversee daily operations.

Job Summary

We are seeking an intelligent, highly organized, and numbers-oriented Dental Office Manager with exceptional treatment coordination and sales skills. The ideal candidate thrives in a high-volume environment, understands practice metrics and financials, and knows how to comfortably communicate treatment plans to maximize acceptance and revenue.

Key Responsibilities

Treatment Presentation & Sales: Case presentation for PPO and Denti-Cal patients, overcoming financial objections, presenting payment plans, and achieving high treatment acceptance rates.
Practice & Financial Management: Monitor and analyze key performance indicators (KPIs), daily/monthly production targets, collections, accounts receivable, and billing workflows.
Operations & Leadership: Oversee front office workflows, staff scheduling, patient recall systems, and daily practice operations to maintain efficiency and organization.
Insurance Coordination: Oversee eligibility verification, pre-authorizations, claims submission, and co-pay collections for PPO and Denti-Cal plans.
Patient Relations: Deliver outstanding customer service, resolve patient concerns promptly, and foster a welcoming, professional office culture.

Qualifications & Skills

Experience: Minimum 2–3 years of proven experience as a Dental Office Manager or Senior Treatment Coordinator.
Denti-Cal & PPO Expertise: Deep understanding of PPO coverage, co-pays, and Denti-Cal/Medi-Cal dental rules and pre-authorization protocols.
Financial Acumen: Strong proficiency with numbers, practice software reporting, ledger reconciliation, and collection strategies.
Sales Ability: Confident, persuasive, and empathetic communication skills to guide patients toward accepting necessary care.
Organizational Skills: Excellent multi-tasking, detail-oriented structure, and time management skills.
Languages: Bilingual in English and Spanish is strongly preferred.

Pay: $30.00 - $32.63 per hour

Work Location: In person

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Office Manager