Overview
We are seeking a dedicated and detail-oriented Dental Assistant/Receptionist to join our healthcare team. This multifaceted role combines clinical support with front desk responsibilities, ensuring seamless patient care and efficient office operations. The ideal candidate will possess strong dental administrative skills, proficiency with electronic health record (EHR) systems, and a passion for providing exceptional patient service. This position offers an excellent opportunity to contribute to a dynamic dental practice committed to delivering high-quality care in a professional environment.

Responsibilities

Greet patients warmly, verify insurance coverage, and assist with patient intake and scheduling using systems such as Dentrix, Eaglesoft, or Meditech.
Prepare treatment rooms, sterilize equipment, and assist the dental team during procedures while maintaining strict adherence to infection control protocols.
Manage appointment scheduling through multi-line phone systems and coordinate patient flow efficiently.
Perform administrative duties including filing, data entry, and updating electronic health records (EHR systems) such as Epic or eClinicalWorks.
Verify insurance benefits, process claims, and handle dental collection activities in compliance with HIPAA regulations.
Assist with billing procedures, including coding using CPT, ICD-9, ICD-10 codes, and managing medical billing processes related to dental services.
Maintain accurate documentation review of treatment plans and care documentation while ensuring compliance with health information management standards.
Provide excellent customer service by addressing patient inquiries professionally and maintaining a positive office environment.

Experience

Prior experience working in a dental clinic or medical office environment is strongly preferred, with familiarity in dental terminology and coding practices.
Proficiency in EMR systems such as Dentrix, Eaglesoft, or similar platforms is essential; experience with Epic, Meditech, Athenahealth, or eClinicalWorks is advantageous.
Demonstrated knowledge of HIPAA regulations and medical billing procedures including insurance verification and Medicare claims processing.
Strong computer skills including Microsoft Office Suite (Word, Excel), typing (including 10-key), and familiarity with health information management software.
Excellent communication skills with the ability to manage multi-line phone systems and provide outstanding patient service in a bilingual setting if applicable.
Previous clinic or hospital experience involving medical administrative support, front desk operations, or office management will be highly valued. Join our team to deliver compassionate dental care while supporting efficient office operations through your expertise in medical administration and patient-centered service!

Pay: $21.00 - $24.00 per hour

Expected hours: 25.0 – 28.0 per week

Benefits:

Employee discount
Paid sick time
Paid time off
Profit sharing

Work Location: In person

SK Family Dental jobs

Registered Dental Assistant/Receptionist