Job Summary

As a Dental Treatment Coordinator, you’ll help patients understand their recommended care in the Hygiene and Orthodontic departments. You’ll coordinate treatment plans, support day-to-day administrative tasks, and communicate clearly with patients and the dental team. Your impact: By explaining treatment and insurance details clearly, you help patients make informed decisions and support continuity of care.

Responsibilities

Review treatment plans with patients, explain next steps, and respond to questions with care and professionalism.
Keeping the hygiene schedule full, making return appointments for recare patients
Coordinate appointments, follow-ups, and patient records using patient management software and electronic health records (EHR) systems.
Support administrative workflows, including document preparation, data entry, typing, and record maintenance.
Communicate with patients by phone and other channels; coordinate information with the dental team and insurance providers.
Protect patient confidentiality and follow applicable health regulation policies and office procedures.

Requirements

Minimum of 2-years Dental Office experience is required.
Dental billing, Insurance verification, is required.
Dental assisting and Medi-Cal billing is very helpful but not required.
Customer service, client communication, and phone communication skills, with a patient-focused approach.
Administrative support or office experience; Dental office experience is required
High knowledge of Dental Insurance plans, coordination of benefits and financial arrangements is required.
Dental terminology, and electronic medical records (EMR) and PMS (Dentrix Ascend) systems required.
Bilingual (Spanish) is preferred.

Pay: $23.00 - $26.00 per hour

Expected hours: 32.0 – 40.0 per week

Benefits:

401(k)
Employee discount
Opportunities for advancement
Paid sick time
Paid time off
Paid training
Professional development assistance
Referral program
Retirement plan

Experience:

Dental receptionist: 2 years (Required)
Insurance verification: 2 years (Required)
Schedule management: 2 years (Required)
Phone etiquette: 2 years (Required)
Customer service: 2 years (Required)
Dentrix: 2 years (Required)

Language:

Spanish (Preferred)

Work Location: In person

Kids Dental Pals & Orthodontics jobs

Dental Treatment Coordinator