Job Overview:

We are seeking a detail-oriented Dental Insurance Verification Specialist to join our team. The ideal candidate will have a strong background in dental terminology, coding, and insurance verification processes. As an Insurance Verification Specialist, you will play a crucial role in ensuring accurate billing and reimbursement by verifying patient insurance coverage and benefits.

Essential Duties Include:

Answering phones, making appointments, and dealing with patients on a daily basis.
Study insurance plans used most frequently with patients to understand the various nuances to communicate more effectively
Document basic insurance information in the online patient’s file for quick reference
Process and submit insurance authorizations daily
Monitor and follow-up on outstanding claims and authorizations
Provide the appointment coordinator with patient names and amounts due, so effective collection over the counter can take place during the day.
Identify patients in the daily schedule who are a financial concern, note payment problems on the patient’s chart, and arranges a conference with them either before or at the time of the appointment
Record all financial discussions with patients in their file
Contact patients who have not kept their financial agreement within a 5-day grace period to collect payment following the financial plan.
Prepare and mails patients’ statements each month on a regular billing cycle
Make collection calls
Solidify the financial agreement with the patient, such as payment amount and schedule.
Follow through with correspondence regarding collection when unable to contact the patient on the telephone.
Prepare and send uncollected accounts to collections or small claims court with employer approval and follow through as needed.
Send information as requested by insurance companies such as x-rays, charting, narratives, and other documentation for processing the claim when applicable.
Provide insurance predetermination documentation to patients, contacts the patient to make financial arrangements, and schedules treatment.
Correspond with insurance companies to resolve payment delays, requests for additional information, or to discuss denied treatment coverage.
Handle all inquiries concerning insurance daily.

Experience:

Dental Insurance verification: 1 year (Required)
Dental Billing and Coding
Be open to change and be able to follow instructions from your Supervisor

Job Type: Full-time

Pay: $15.00 - $19.00 per hour

Benefits:

Flexible schedule
Health insurance
Paid time off
Professional development assistance

Experience:

Insurance verification: 1 year (Required)
Medical billing: 1 year (Preferred)

Work Location: In person

Oral and Craniofacial Center jobs

Dental Insurance Verification Coordinator