Overview
Join our dynamic dental team as a Dental Receptionist, where your energetic and organized approach will be the first point of contact for patients and visitors. In this vital role, you will manage patient scheduling, insurance verification, and medical records with precision and professionalism. Your enthusiasm for delivering excellent patient service will help create a welcoming environment that promotes trust and comfort. We are committed to providing a supportive work environment that values your administrative expertise and dedication to healthcare excellence.

Duties

Greet patients warmly, answer multi-line phone systems, and schedule appointments efficiently using dental office management software such as Eaglesoft
Manage patient intake forms, update electronic health records (EHR systems), and review documentation for accuracy and completeness
Maintain accurate dental records, including CPT coding, ICD-10/ICD-9/ICD coding, and care plans in compliance with HIPAA regulations
Assist with insurance verification, billing inquiries, and collection of outstanding balances through medical collection procedures
Support front desk operations by filing documents, managing office supplies, and coordinating appointment schedules to optimize clinic flow
Demonstrate excellent phone etiquette while handling inquiries related to medical records, appointments, or billing with professionalism

Experience

Prior experience working in a dental clinic or medical office environment is highly preferred.
Knowledge of dental terminology and proficiency with EMR systems such as Eaglesoft is a plus.
Demonstrated ability to perform administrative support tasks such as filing, typing (including 10 key typing), and using Microsoft Office applications effectively
Excellent customer service skills with the ability to handle sensitive information discreetly in a fast-paced setting
Bilingual abilities are advantageous to serve diverse patient populations effectively

Join us in providing exceptional dental care by ensuring smooth administrative operations! Your proactive attitude and attention to detail will make a meaningful difference in our patients’ experience while supporting our clinic’s success. We value your expertise in office management and look forward to welcoming a dedicated professional to our team.

Pay: $20.00 - $25.00 per hour

Experience:

Dental receptionist: 1 year (Preferred)

Ability to Commute:

Burbank, CA 91501 (Required)

Work Location: In person

BURBANK/GLENDALE DENTAL GROUP

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Dental Receptionist