Job Overview
We are seeking a dedicated and organized Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service in a fast-paced environment. This role is essential in ensuring smooth operations at the front desk of our dental or medical office, managing patient interactions, and supporting office management tasks.

Duties

Greet patients warmly and assist them with check-in and check-out processes.
Schedule and confirm appointments using Open Dental.
Manage patient records and ensure accurate data entry in the system.
Handle phone calls, emails, and inquiries professionally, providing information about services offered.
Verify patient insurance eligibility.
Maintain cleanliness and organization of the front desk area.
Assist with medical billing tasks as needed, ensuring compliance with medical terminology standards.
Collaborate with dental staff to ensure efficient patient flow and address any concerns promptly.

Requirements

Previous experience as a Front Desk Receptionist in a dental or medical office is preferred.
Familiarity with Open Dental software is a plus; experience with other medical office management systems will be considered.
Knowledge of dental terminology and billing processes is advantageous.
Strong communication skills, both verbal and written, with a customer-focused attitude.
Ability to multitask effectively while maintaining attention to detail in a busy environment.
Proficiency in handling sensitive information with confidentiality and professionalism.
A positive demeanor and willingness to work as part of a team are essential for success in this role.

Join us in providing excellent care to our patients while contributing to the efficient operation of our office!

Job Type: Full-time

Pay: $15.00 - $99.00 per hour

Expected hours: 32 – 40 per week

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off

Schedule:

8 hour shift
Monday to Friday

Experience:

Dental office: 1 year (Preferred)

Work Location: In person

Dentist Tree of Fairfield

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