Job Title: Front Office Manager – Boutique Private Dental Practice

Location: St. Clair Shores, MI
Employment Type: Approximately 30 Hours a Week

Compensation: Competitive hourly wage

Schedule: Monday (10-6), Tuesday (9-5), 2 Wednesdays per month (9-3), Thursday (9-5)

About Us:

We are a boutique, low-volume solo private dental office dedicated to providing exceptional, personalized care in a calm and supportive environment. Our practice focuses on quality over quantity, seeing fewer patients per day to ensure attentive service and meaningful patient relationships. We do not participate in managed care plans, allowing us to prioritize excellence and comfort for every patient.

Position Overview:

We are seeking a professional, organized, and personable Front Office Manager to join our close-knit team. This role is ideal for someone who takes pride in creating a welcoming atmosphere, managing day-to-day operations smoothly, and ensuring every patient has an outstanding experience from check-in to check-out.

What Makes This Opportunity Unique:

Low Patient Volume: Time to deliver thoughtful, attentive service
No Managed Care: Focus on patient relationships, not quotas
Established Practice: Loyal patient base and stable, supportive team
Positive Work Environment: Respectful, collaborative, and drama-free workplace.

Key Responsibilities:
Greet and assist patients with warmth and professionalism
Schedule and confirm appointments to maintain an efficient workflow
Answer phones and manage patient communications
Process insurance claims, verifications, and submissions
Handle billing, collections, and payment processing
Maintain accurate patient records and ensure HIPAA compliance
Support the dentist and clinical team with administrative coordination

Qualifications:
Previous experience in a dental or medical office preferred
Strong communication and organizational skills
Proficiency with dental software (Currently Using MacPractice)
Attention to detail, dependability, and a positive attitude
Commitment to providing an exceptional patient experience
Benefits:
Competitive pay
Continuing education support
Flexible, balanced schedule

How to Apply:If you’re looking to join a patient-centered, quality-driven dental practice where your professionalism and care make a difference, we’d love to meet you! Please send your resume and a brief cover letter to: gsknowlton12@gmail.com

Job Type: Full-time

Pay: $25.00 - $30.00 per hour

Expected hours: 26 – 32 per week

Benefits:

Employee discount
Professional development assistance

Work Location: In person

Dr G Stephen Knowlton DDS

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