We are a busy endodontic office in the Mandarin area of Jacksonville, seeking an experienced Front Office team member for a full-time position in our computer-oriented office. Front office experience is preferred, but it is not absolutely required. We are looking for an energetic person who enjoys interacting with the public and relating to the individual needs and concerns of our patients. The ideal candidate will assist the team as a customer service concierge – able to go “above and beyond” to provide personalized assistance and ensure a smooth and pleasant experience for our patients. The ideal candidate will also possess excellent multi-tasking skills and be a team player. We offer excellent pay and benefits, including paid vacation (vacation time increases depending on length of time with the company), sick leave, paid holidays, Health Reimbursement Arrangement (medical premiums), bonus system, and 401k. If interested, please email your resume to the address listed or fax to (904) 260-6331.

Responsibilities

· Greet and welcome patients

· Schedule patient appointments within operational standards

· Check in all patients and complete patient registration

· Verify dental insurance benefits

· Complete check out process with each patient

· Keep front desk area clean and neat

· Maintain accurate patient records

· As needed, assist the leadership team with practice management software

Skills

· Excellent phone & communication skills

· Knowledge of dental insurance plans, efficient scheduling and dental terminology

· Good computer skills

· Ability to review insurance benefits, treatment plans, and financing with patients

· Strong organizational skills with ability to multitask

· Attention to detail

· Well-organized and reliable

Experience

· Prefer previous insurance and dental office experience

· High school diploma

Benefits

· Paid time off (Full time – commensurate with length of time employed)

· Sick leave (Full time – earned per hours worked)

· Paid select holiday’s (Full time)

· Retirement benefits - 401k with graded match (Full time – qualify after 1 year of employment)

· Health Reimbursement Arrangement (HRA) (Full time – qualify after 6 months of employment)

· Bonus program

Job Types: Full-time

Work authorization: United States (Required)

This is a great opportunity for the qualified candidate! Pay is negotiable and commensurate with experience. If you think you are the person we are looking for, who can bring commitment, capabilities, and the heart of a team member to our practice, please email your resume. Please submit your resume with desired wage. We look forward to hearing from you!

Job Type: Full-time

Pay: $20.00 - $23.00 per hour

Benefits:

401(k) matching
Employee discount
Paid sick time
Paid time off

Schedule:

Monday to Friday
No weekends

Work Location: In person

Endodontics of Mandarin

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