Job Overview:

We are seeking a dynamic and dedicated Treatment Coordinator to join our team. The ideal candidate is professional, detail-oriented, and possesses exceptional communication and organizational skills. This role requires a proactive individual who thrives in a fast-paced environment and is committed to ensuring seamless patient care coordination.

Key Responsibilities:

Efficiently schedule patient appointments and follow-ups.

Collaborate with providers to coordinate and implement treatment plans.

Accurately manage fees and insurance benefits for patients.

Demonstrate a strong understanding of insurance plans (preferred).

Maintain accurate and confidential patient records.

Support billing and insurance claims processing.

Clearly communicate treatment options and financial details to patients.

Provide outstanding customer service, handling patient inquiries with professionalism.

Utilize Dentrix software to perform administrative and scheduling tasks.

Manage front desk operations, including phone systems and appointment coordination.

Qualifications:

Proven experience in a dental office environment.

Proficiency with Dentrix software is required.

Strong multitasking and organizational abilities.

Outstanding verbal and written communication skills.

Knowledge of dental administrative processes and HIPAA compliance.

Ability to efficiently manage front desk responsibilities.

High school diploma or GED required; additional education is a plus.

Bilingual (Spanish) proficiency is required.

Proficient in office software applications (e.g., Microsoft Office, Excel).

Why Join Us?

This role offers the opportunity to work in a vibrant healthcare setting, where your administrative expertise will directly contribute to delivering exceptional patient care. As part of our team, you’ll play a pivotal role in facilitating high-quality treatment coordination while advancing your career in a supportive and professional environment.

Job Type: Full-time

Pay: $20.00 - $24.00 per hour

Benefits:

Dental insurance
Paid time off

Schedule:

8 hour shift

Experience:

Computer skills: 1 year (Preferred)
Customer service: 1 year (Required)
Dental receptionist: 1 year (Required)

Language:

Spanish (Required)

Ability to Commute:

Herndon, VA 20170 (Required)

Work Location: In person

Herndon Smile Design PLLC

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