Irwin Dental Center has proudly been voted Best Dentist for more than 20 years, and we’re looking for an energetic, detail-oriented Front Desk Business Assistant to help us continue providing the exceptional care and service our patients have come to expect.

You’ll thrive here if you enjoy working with people, can confidently juggle multiple priorities, and like being part of a team that loves what they do!

What You’ll Do

Maintain accurate and organized patient records while ensuring HIPAA compliance and confidentiality
Communicate professionally and confidently with patients both in person and over the phone
Schedule patient appointments and coordinate care with specialists as needed
Clearly communicate balances due, estimated insurance benefits, and patient financial responsibilities
Verify dental insurance eligibility and benefits and understand plan terminology, frequencies, limitations, deductibles, and maximums
Accurately process patient payments and account records
Balance daily collections, deposits and complete end-of-day reports
Work closely with our dentists, hygienists, assistants, and business team to keep the patient experience running smoothly
Assist with other front-office responsibilities as needed

What We’re Looking For

Excellent attention to detail and strong organizational skills
Friendly, professional, and confident communication & interpersonal skills
Ability to multitask and stay composed in a busy, fast-paced environment
Dependable, accountable, and team-oriented
Comfortable discussing financial and insurance information with patients
Able to handle difficult or sensitive situations with professionalism
Someone who can have fun while working hard!

Dental or medical office experience is preferred.

Sound Like You?

We’re proud of the reputation our team has built over the past 20+ years and want someone who is excited to be part of it. If you’re positive, organized, hardworking, and passionate about providing a great patient experience, we’d love to meet you!

Position is full time (4-5) days per week with competitive benefit package. Please submit resume with cover letter telling us why you'd be the perfect candidate!

Pay: $21.00 - $25.00 per hour

Benefits:

401(k) matching
Employee discount
Health insurance
Paid sick time
Paid time off

Work Location: In person

Irwin Dental Center

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Dental Front Desk Business Assistant