Job Summary
We are seeking a dedicated and organized Dental Receptionist to join our team. The ideal candidate will be responsible for managing the front desk operations of our dental practice, ensuring a welcoming environment for patients while efficiently handling administrative tasks. This role requires strong communication skills, attention to detail, and familiarity with dental terminology and office procedures.

Duties

Greet patients warmly and manage the check-in and check-out process.
Schedule appointments and manage the dental office calendar effectively.
Handle patient inquiries via phone and in-person with excellent phone etiquette.
Verify insurance information and assist with insurance claims processing.
Maintain accurate patient records in compliance with HIPAA regulations.
Perform medical billing, coding, and documentation review using EMR systems such as Epic, Meditech, or eClinicalWorks.
Assist in the preparation of care plans and ensure all necessary documentation is complete.
Manage multi-line phone systems to facilitate smooth communication within the office.
Maintain cleanliness and organization of the front desk area and patient waiting room.
Collaborate with dental staff to ensure efficient patient flow and high-quality service.

Qualifications

Previous experience as a Dental Receptionist or in a similar medical administrative support role is preferred but not required.
Familiarity with dental terminology, CPT coding, ICD-9, ICD-10, and medical billing practices.
Proficiency in using EHR systems such as Eaglesoft or Dentrix is highly desirable.
Strong computer skills including Microsoft Office Suite; typing skills (10 key typing) are essential.
Bilingual candidates are encouraged to apply to enhance patient communication.
Excellent customer service skills with a focus on patient satisfaction.
Ability to handle clerical tasks such as filing, data entry, and record management efficiently.
Knowledge of health information management principles and medical office management practices is a plus.
Strong organizational skills with the ability to multitask in a fast-paced environment. Join our team and contribute to providing exceptional care while ensuring efficient operations at our dental practice. We look forward to welcoming a new member who shares our commitment to patient service excellence.

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Expected hours: 32 – 35 per week

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off

Application Question(s):

Will you able to reliably work the hours from 7:45 am to 5:30 pm Monday - Friday

Ability to Commute:

Spring Creek, NV 89815 (Required)

Work Location: In person

Marina Hills Dental

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Dental Receptionist