Job Overview
We are seeking a dedicated and organized Dental Receptionist to join our team. The ideal candidate will be the first point of contact for patients, providing exceptional service while managing administrative tasks in a busy dental office. This role requires a strong understanding of dental terminology and dental procedures, as well as proficiency in Dentrix software. The Dental Receptionist will play a crucial role in ensuring smooth operations and enhancing patient experiences.

Responsibilities

Greet patients warmly and manage front desk operations efficiently.
Schedule appointments and manage the dental office calendar.
Handle patient inquiries and provide information about services offered.
Verify insurance coverage and process insurance claims accurately.
Maintain patient records in compliance with HIPAA regulations.
Assist with dental billing, coding, and documentation review.
Utilize Dentrix for patient management.
Perform clerical tasks including filing, typing, and managing multi-line phone systems.
Ensure the reception area is clean and welcoming for patients.
Collaborate with dental staff to coordinate care plans and patient services.

Skills

Proficiency in dental terminology, including dental insurance codes and terminology.
Experience with dental administrative support and front desk operations in a dental setting.
Familiarity with EHR systems such as Dentrix or Eaglesoft software.
Strong computer skills including Microsoft Office Suite and typing accuracy (10 key typing preferred).
Excellent phone etiquette and customer service skills to enhance patient interactions.
Strong organizational skills with attention to detail for accurate documentation and scheduling.
Previous experience in clinic or hospital settings is advantageous. Join our team as a Dental Receptionist where you can contribute to providing excellent patient care while developing your skills in a supportive environment!

Job Type: Full-time

Expected hours: No less than 34.0 per week

Benefits:

401(k) matching
Dental insurance
Paid time off

Experience:

dental office: 3 years (Required)

Work Location: In person

Michael R Markgraf DDS LLC

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Dental Receptionist