Job Overview
We are seeking a dedicated and organized Dental Receptionist to join our team. The ideal candidate will be the first point of contact for patients, providing exceptional service while managing administrative tasks in a busy dental office. This role requires a strong understanding of dental terminology and dental procedures, as well as proficiency in Dentrix software. The Dental Receptionist will play a crucial role in ensuring smooth operations and enhancing patient experiences.
Responsibilities
- Greet patients warmly and manage front desk operations efficiently.
- Schedule appointments and manage the dental office calendar.
- Handle patient inquiries and provide information about services offered.
- Verify insurance coverage and process insurance claims accurately.
- Maintain patient records in compliance with HIPAA regulations.
- Assist with dental billing, coding, and documentation review.
- Utilize Dentrix for patient management.
- Perform clerical tasks including filing, typing, and managing multi-line phone systems.
- Ensure the reception area is clean and welcoming for patients.
- Collaborate with dental staff to coordinate care plans and patient services.
Skills
- Proficiency in dental terminology, including dental insurance codes and terminology.
- Experience with dental administrative support and front desk operations in a dental setting.
- Familiarity with EHR systems such as Dentrix or Eaglesoft software.
- Strong computer skills including Microsoft Office Suite and typing accuracy (10 key typing preferred).
- Excellent phone etiquette and customer service skills to enhance patient interactions.
- Strong organizational skills with attention to detail for accurate documentation and scheduling.
- Previous experience in clinic or hospital settings is advantageous. Join our team as a Dental Receptionist where you can contribute to providing excellent patient care while developing your skills in a supportive environment!
Job Type: Full-time
Expected hours: No less than 34.0 per week
Benefits:
- 401(k) matching
- Dental insurance
- Paid time off
Experience:
- dental office: 3 years (Required)
Work Location: In person