Join a team that treats patients, and each other, like family.

Phelps Family Dentistry is a modern, relationship-based dental practice in North Platte, NE, led by Dr. Lannae Phelps and Dr. Kellie Hansen. We provide exceptional family and cosmetic dentistry in a caring, community-focused environment.

We’re looking for an Insurance Coordinator who loves solving problems, helping patients maximize their benefits, and keeping the financial side of care simple and transparent.

What You’ll Do

Verify and update insurance information accurately for each patient
Submit, track, and follow up on insurance claims
Review EOBs, process payments, and reconcile accounts
Communicate clearly with patients about coverage, co-pays, and balances
Partner with the scheduling and treatment coordination team to ensure a seamless experience
Support the front office with check-in/check-out when needed

What We’re Looking For

1+ years of experience in dental insurance coordination or billing (preferred)
Strong attention to detail and organizational skills
Excellent communication and problem-solving ability
Familiarity with dental terminology and insurance claim processes
A friendly, professional presence that builds trust with patients

Why You’ll Love It Here

Supportive team that celebrates success together
A practice known for kindness, integrity, and long-term relationships
Competitive pay, paid time off, and opportunities for growth
A balanced schedule: Monday–Friday, no weekends

Pay: $18.00 - $22.00 per hour

Expected hours: 35.0 – 40.0 per week

Benefits:

401(k) matching
Dental insurance
Paid time off

Work Location: In person

Phelps Family Dentistry

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Insurance Coordinator