A dental assistant and receptionist role combines the responsibilities of greeting patients, scheduling appointments, managing administrative tasks at the front desk with assisting the dentist during procedures by preparing instruments, taking x-rays, and providing patient care, essentially acting as the primary point of contact for patients both in person and over the phone while also supporting clinical operations within the dental office.

Receptionist duties:

Answering phone calls and scheduling appointments
Greeting patients upon arrival and verifying insurance information
Managing patient records and updating dental charts
Handling billing and insurance claims
Collecting co-pays and processing payments
Maintaining office cleanliness and organization

Dental assistant duties:

Preparing treatment rooms and sterilizing dental instruments
Assisting the dentist during procedures by passing instruments and suctioning
Taking dental x-rays
Educating patients on oral hygiene practices
Taking patient vital signs and medical history updates
Performing basic lab procedures as needed

Required skills:

Excellent customer service and communication skills
Strong organizational and time management abilities
Proficiency with dental software and computer systems
Knowledge of dental terminology and procedures
Ability to multitask and prioritize tasks effectively

Job Type: Full-time

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid sick time
Paid time off
Referral program
Vision insurance

Schedule:

Monday to Friday

Ability to Commute:

Cranston, RI 02921 (Required)

Ability to Relocate:

Cranston, RI 02921: Relocate before starting work (Required)

Work Location: In person

Qualitas Dental Partners

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Dental Assistant/Receptionist