Job Summary
We are seeking a dynamic and organized Dental Treatment Coordinator/Receptionist to join our vibrant dental team. In this pivotal role, you will serve as the first point of contact for patients, ensuring a welcoming experience while efficiently managing appointment scheduling, insurance verification, and patient records. Your expertise in dental terminology, medical billing, and office management will help streamline clinic operations and support exceptional patient care. If you thrive in a fast-paced environment and possess excellent communication skills, this opportunity is perfect for you to make a meaningful impact in our dental practice.

Duties

Greet patients warmly and manage the front desk operations with professionalism and enthusiasm
Schedule appointments using dental practice management software such as Dentrix , ensuring optimal patient flow
Collect payments, process medical and dental billing, and perform accurate documentation review for treatment plans and insurance claims
Maintain detailed patient records in compliance with HIPAA regulations and ensure confidentiality of sensitive health information
Handle multi-line phone systems with excellent phone etiquette to answer inquiries, confirm appointments, and provide exceptional patient service
Assist with intake procedures, dental coding (CPT, ICD-9/10), and review documentation to support accurate billing and care plans

Skills

Extensive experience with software Dentrix
Strong knowledge of dental terminology, medical terminology, ICD coding (ICD-9/10), CPT coding, and medical billing procedures
Proficiency in insurance verification processes
Exceptional customer service skills
Experience working in a busy clinic environment with strong organizational skills and attention to detail
Knowledge of HIPAA compliance standards to ensure patient privacy and data security
Ability to handle administrative tasks such as filing, documentation review, medical records management, and office management responsibilities

Join our team where your skills will be valued! We are committed to fostering a supportive environment that promotes professional growth while delivering outstanding care. This paid position offers an exciting opportunity to be an integral part of a dedicated dental practice focused on improving patient health through compassionate service.

Pay: $27.00 - $34.00 per hour

Benefits:

401(k)
401(k) matching
Disability insurance
Employee discount
Flexible schedule
Paid sick time
Paid training
Parental leave
Retirement plan

Work Location: In person

Riverdale Dental Office

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Dental Treatment Coordinator/Receptionist