Dental Office ManagerPosition Summary

We are seeking a friendly, organized, and dependable Dental Office Manager to join our small, family-oriented dental practice in the beautiful community of Livingston, Montana. As the face of our office, you will play a vital role in creating a welcoming environment for our patients while ensuring the daily operations of the practice run smoothly and efficiently.

This position is ideal for someone who enjoys building relationships with patients, thrives in a team environment, and is willing to wear multiple hats in a small practice. Every member of our team contributes to providing exceptional patient care, and flexibility is essential.

Primary ResponsibilitiesPatient Relations

Greet patients with professionalism and compassion.
Build positive, lasting relationships with patients and their families.
Address patient questions and concerns in a courteous and timely manner.
Maintain patient confidentiality in accordance with HIPAA regulations.

Scheduling & Front Office

Schedule and confirm appointments.
Coordinate the daily schedule to maximize efficiency.
Answer incoming phone calls and respond to patient inquiries.
Verify insurance information and maintain accurate patient records.

Billing & Financial Coordination

Prepare and submit insurance claims.
Post payments and process patient balances.
Collect patient payments and discuss financial arrangements when necessary.
Follow up on outstanding insurance claims and accounts receivable.

Office Management

Order and maintain dental, office, and housekeeping supplies.
Monitor inventory and ensure adequate stock levels.
Coordinate equipment maintenance and office vendors as needed.
Assist with maintaining compliance and office documentation.

Clinical Support

When needed, assist the clinical team by:

Sterilizing instruments and maintaining infection control standards.
Assisting the dentist during procedures (training/certification as required).
Preparing treatment rooms.
Helping maintain a clean, organized, and efficient clinical environment.

Team Support

Work collaboratively with the dentist and team members.
Assist wherever needed to ensure excellent patient care and smooth office operations.
Perform additional duties as assigned to support the success of the practice.

Qualifications

Previous dental office experience preferred but not required.
Knowledge of dental insurance and billing procedures preferred.
Strong organizational and multitasking skills.
Excellent communication and customer service abilities.
Ability to work independently while being a supportive team member.
Proficiency with dental practice management software and basic computer applications.
Positive attitude, professionalism, and strong attention to detail.

What We're Looking For

The ideal candidate is someone who genuinely enjoys helping people, takes pride in their work, and understands the importance of teamwork in a small-town dental practice. We value kindness, reliability, integrity, and a willingness to jump in wherever needed to provide outstanding care for our patients.

If you are looking for a rewarding career where you can make a meaningful difference in your community while working alongside a supportive team, we would love to hear from you.

Pay: $22.00 - $25.00 per hour

Benefits:

401(k)
Employee discount
Paid time off

Work Location: In person

Shaneyfelt Dental

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