Job Summary
Provides overall supervision of staff and oversight of all aspects of operations including customer service, budget, risk management and compliance with organizational and ambulatory care policies, regulations, and standards of care. Accountable for personally monitoring and engaging team members and other resources to improve financial performance, quality, patient experience, and team member performance.

Education Level
Required: Bachelor’s Level
Preferred: Master's Level

Experience
Required: Healthcare Management - 5 years

Preferred: Private Practice Management – 3 years

Skills
Required: Active Listening, Communication, Complex Problem Solving, Coordination, Critical Thinking, Instructing, Judgment and Decision Making, Leadership, Mathematics, Mgmt of Financial Resources, Mgmt of Material Resources, Mgmt of Staff Resources, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Monitoring, Negotiation, Project Management, Quality Control Analysis, Reading Comprehension, Service Orientation, Social Perceptiveness, Speaking, Time Management, Writing

Duties

Manage the overall operations of the practice, including staffing, scheduling, and patient flow.
Ensure compliance with HIPAA regulations and maintain patient confidentiality at all times.
Oversee the implementation and use of Athena EMR for efficient practice management.
Coordinate with healthcare providers to ensure optimal patient care and service delivery.
Develop and maintain office policies and procedures to enhance operational efficiency.
Monitor financial performance, including budgeting and expense management.
Provide training and support to staff on administrative processes and software use.
Foster a positive work environment that encourages teamwork and professional development.
Address patient inquiries and concerns promptly to ensure high levels of satisfaction.

Requirements

Proven experience in office management within a medical or dental clinic setting.
Familiarity with Athena or similar practice management software is preferred.
Strong knowledge of acute care, critical care, and managed care environments.
Excellent organizational skills with attention to detail.
Ability to manage multiple tasks effectively in a fast-paced environment.
Strong communication skills, both verbal and written.
Understanding of medical administrative support functions and best practices.
Knowledge of HIPAA regulations and commitment to maintaining compliance.

We invite qualified candidates who are passionate about enhancing patient care through effective practice management to apply for this exciting opportunity.

Job Type: Full-time

Pay: From $60,320.00 per year

Benefits:

401(k)
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Vision insurance

Schedule:

8 hour shift
Day shift
Monday to Friday

Education:

Bachelor's (Required)

Experience:

Healthcare management: 5 years (Required)

Ability to Commute:

South Boston, VA 24592 (Required)

Ability to Relocate:

South Boston, VA 24592: Relocate before starting work (Required)

Work Location: In person

Southern Gastroenterology Associates

New Jobs

Office Manager