Job Summary
Ten Mile Dental is seeking an experienced, organized, and patient-focused Office Manager to lead the daily operations of our growing practice. We are looking for a motivated professional with strong leadership abilities, operational management experience, and a passion for delivering exceptional patient and team experiences.

This role is ideal for candidates with prior experience managing a dental office, medical office, healthcare practice, or other professional office environment.

Duties

Oversee day-to-day office operations to ensure efficiency, organization, and excellent patient service
Manage scheduling, patient flow, office systems, and administrative processes
Lead, train, and develop administrative and support staff
Assist with hiring, onboarding, employee coaching, and performance management
Oversee insurance verification, claims submission, billing, collections, and payment processing
Create financial goals and monitor overhead costs
Set and manage budgets for office and clinical supplies
Resolve patient account and insurance issues professionally and efficiently
Maintain compliance with office policies, HIPAA standards, and operational procedures
Collaborate with doctors and leadership to improve systems, workflows, and patient experience
Utilize office technology and communication platforms effectively

Qualifications

Prior experience as an Office Manager, Healthcare Office Manager, Practice Manager, or similar leadership role required
Knowledge of insurance verification, billing, claims, collections, and revenue cycle processes
Experience managing and training employees
Strong proficiency with Google Workspace, Microsoft Office Suite, and communication platforms such as Microsoft Teams and Slack
Experience working with practice management or scheduling software preferred
Excellent organizational, communication, and problem-solving skills
Ability to multitask and lead in a fast-paced environment
Professional, dependable, and patient-focused mindset

Benefits:

Paid Time Off
Paid Holidays
Monthly Health Stipend
Monthly Bonus Plan
401k with match

About Us
At Ten Mile Dental, we are a private and locally owned dental practice that has proudly cared for Summit County residents for more than 20 years. Our team creates a modern and frictionless experience for our patients. We use the latest technology and streamlined systems to make care convenient and efficient. With three providers, patients can find a dentist they know, trust, and enjoy seeing. It's our mission to educate and empower patients so they can achieve their oral health goals with confidence and clarity.

Pay: $80,000.00 - $100,000.00 per year

Benefits:

401(k)
401(k) matching
Employee discount
Paid time off

Work Location: In person

Ten Mile Dental

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