The Dentists is seeking an experienced, professional, and knowledgeable Dental Front Office / Business Team Member to join our team.

THIS IS NOT AN ENTRY-LEVEL POSITION.

We are looking for someone who can step into a busy dental office and confidently handle the business side of dentistry. A strong understanding of dental insurance is one of the most important requirements for this position.

⭐ WHAT WE REQUIRE:

Minimum of 2 years of dental front office/reception experience
Strong, hands-on knowledge of dental insurance — REQUIRED
Experience verifying insurance benefits and accurately interpreting benefit information
Understanding of deductibles, annual maximums, waiting periods, frequencies, exclusions, downgrades, coordination of benefits, and out-of-network benefits
Experience submitting dental claims and following up on unpaid, pending, and denied claims
Ability to read and understand EOBs
Knowledge of CDT codes and common dental procedures
Experience preparing treatment estimates and explaining patient financial responsibility
Experience collecting payments and managing patient accounts
Excellent scheduling and patient communication skills
Strong computer skills and attention to detail
Ability to multitask and remain organized in a busy environment
Dependable, professional, and able to work independently
Bilingual English/Spanish is preferred

** PLEASE DO NOT APPLY IF...

You do not have at least 2 years of dental front office experience
Your experience is primarily in a medical office rather than a dental office
You have only limited exposure to dental insurance
You have not personally verified dental insurance benefits
You are unfamiliar with EOBs, deductibles, annual maximums, frequencies, and patient portions
You are looking for an entry-level position where you will be extensively trained on basic dental insurance and front-office procedures

We are looking for someone who already knows dental front office and insurance—not someone who needs to learn the fundamentals after being hired.

YOUR ROLE:

The front office is an essential part of our practice. You will be responsible for helping patients navigate their appointments, treatment, insurance, and financial responsibilities while maintaining accurate patient accounts.

Responsibilities include:

Answering phones and assisting patients
Scheduling and confirming appointments
Verifying and documenting insurance benefits
Preparing treatment estimates
Explaining insurance benefits and patient portions
Collecting patient payments
Posting insurance and patient payments
Submitting and tracking dental claims
Reviewing EOBs and resolving discrepancies
Following up on outstanding insurance claims
Managing patient accounts and balances
Coordinating treatment and financial arrangements
Supporting the overall daily operation of the front office

THE RIGHT PERSON FOR OUR TEAM:

We want someone who is confident, capable, detail-oriented, dependable, and professional.

You should be comfortable talking with patients about money and insurance, asking questions when something doesn't look correct, taking ownership of your responsibilities, and working as part of a team.

If you truly understand dental insurance and have the experience to back it up, we want to hear from you.

To apply: Please provide a resume and include your years of dental front office experience, dental insurance experience, and whether you are bilingual in English/Spanish.

Pay: $19.00 - $23.00 per hour

Expected hours: 37.0 per week

Benefits:

401(k)
401(k) matching
Health insurance
Paid time off
Vision insurance

Work Location: In person

THE DENTISTS

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Dental Front Office 2+ Years Experience Required