Hospitality and Retreats Manager

Join in our mission of providing life-changing experiences that enhance independence and self-esteem for children and adults with disabilities!

Imagine a place where your leadership skills and passion for creating amazing guest experiences come together in the form of a meaningful career. Becoming the Hospitality and Retreats Manager at True Friends could be the opportunity you've been searching for. Come join our team and make a difference in the lives of others through your work!

Schedule: Full time

Pay: $44,868 - $50,345 per year

Location: Camp Friendship in Annandale, MN

True Friends Benefits:

True Friends will pay for you to acquire MN Department of Health Food Manager License
Employee & Family Medical Insurance
Employee & Family Dental Insurance
Employee Referral Program
Retirement Savings Plan with Opportunity for 3% Employer Match
Employee Assistance Program
PTO – Annual Accrual of up to 20 Days to Start
VTO- 8 Hours with True Friends & 8 Hours with an external nonprofit
8 Paid Holidays per Year with floating holidays available
Continued Education and Training Options
CPR/First Aid and Other Certification Opportunities
Organizational Events
Cabin Rental Discounts

How You'll Contribute:

Select, train, and mentor departmental staff
Provide leadership and supervision to Retreat, Foodservice, and Housekeeping teams, including performance management
Schedule and manage the day-to-day operations for Housekeeping and Retreats
Lead day-to-day kitchen operations including food preparation and service execution
Assume MDH Person in Charge responsibilities
Take direction from the Director of Food and Beverage for menus, special dietary accommodations, staff scheduling, and general food service operations
Work directly with individuals and group leaders to plan events and provide support before, during, and after their stay
Collaborate with internal departments (Foodservice, Facilities, etc.) to coordinate guest needs
Communicate updates and needs to supervisor
Lead guest experience initiatives
Develop and manage Camping Together relationships at designated location
Provide hosting as well as on-call leadership for Retreat groups
Perform other duties as assigned

What You'll Bring to the Table:

Bachelor’s degree in hospitality or related field, or a combination of education and experience
2+ years customer service experience
2+ years of supervisory experience
Must have or be willing to acquire MN Department of Health Food Managers License
Previous cooking/kitchen experience required
Experience with large quantity cooking and special diets desirable
Experience with Microsoft Office products including Outlook, Word, and Excel
Must be organized with good time management skills
Able to pass organizational background study

About Us:

True Friends’ programs include camp, respite, therapeutic horseback riding, conference and retreat, travel, and team building, serving over 25,000 individuals annually. With locations near Maple Lake, Annandale, Eden Prairie and Bemidji, MN, True Friends serves individuals in Minnesota and throughout the United States.

True Friends

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Hospitality and Retreats Manager