Job Title: Front Desk Receptionist
Location: Garner Dental Group, Garner, IA
Job Type: Full-Time, Part-Time
Pay: Competitive hourly rate (based on experience)
Expected Hours: 16 – 32 hours per week (flexible scheduling)
Job Description:
Garner Dental Group is seeking a friendly, organized, and professional Dental Front Desk Receptionist to join our team. If you have excellent customer service skills, a passion for helping others, and enjoy being the first point of contact in a fast-paced, patient-centered environment, we’d love for you to be a part of our office. This position requires a detail-oriented individual who can multitask efficiently and assist patients while keeping the office running smoothly.
Key Responsibilities:
- Greet and check in patients with a warm and welcoming attitude
- Schedule, reschedule, and confirm patient appointments
- Answer phone calls and emails, addressing patient inquiries, providing appointment information, and offering general office assistance
- Verify patient insurance information and assist with billing inquiries
- Maintain and update patient records, ensuring they are accurate and up-to-date
- Collect and process payments, including co-pays and balances
- Assist with the completion of patient forms and document patient medical history
- Coordinate with the dental team to ensure smooth patient flow and prepare patients for their appointments
- Handle patient concerns and inquiries professionally and effectively
- Maintain the cleanliness and organization of the front office area
- Adhere to office policies, procedures, and HIPAA regulations
- Assist in managing office supplies and ordering when necessary
- Perform other administrative tasks as needed to support the practice
Requirements:
- Previous experience as a dental front desk receptionist or in a medical office setting is preferred, but not required
- Excellent communication skills and a friendly, patient-centered approach
- Strong organizational and multitasking abilities
- Proficient in computer skills and office software (experience with dental office management software is a plus)
- Knowledge of insurance verification, billing, and coding is beneficial
- Strong attention to detail and the ability to maintain accurate records
- Ability to maintain professionalism and a positive attitude in a busy environment
- Must be a team player and able to work collaboratively with other staff members
- Ability to handle confidential information in accordance with HIPAA regulations
Benefits:
- Competitive hourly pay (based on experience)
- Matching 401(k)
- Profit sharing
- Family dental benefits
- Paid Time Off (PTO)
- Paid training and professional development opportunities
- Uniform allowance
- Flexible schedule options
- Positive, team-oriented work environment
How to Apply:
Please submit your resume and references to kayli.ytzen@garnerdental.com. We look forward to meeting you and discussing how you can contribute to our dental team!
Job Types: Full-time, Part-time
Pay: $18.00 - $21.00 per hour
Expected hours: 16 – 32 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- No weekends
Ability to Commute:
- Garner, IA 50438 (Required)
Ability to Relocate:
- Garner, IA 50438: Relocate before starting work (Required)
Work Location: In person