Looking for a Office Manager who values teamwork and organization. Enjoy steady hours, benefits, and a fun, fast-paced practice.
Schedule is Monday - Thursday
As an Office Manager, you will have the support you need to grow your career. To excel in this role, you should be self-motivated, highly organized, an excellent communicator, and have the talent to inspire teams! This is a full time role in a very busy and high producing dental practice. A minimum of five years' experience as an office manager in a dental practice is required.
Benefits
- Monthly Bonus Incentive
- Health Insurance
- 401(k) with Match
- Paid Time Off
Qualifications
- High school diploma or relevant certification required
- A minimum of 5+ years experience in dental office administration required
- Experience in recruiting and managing staff (hiring, firing, training and coaching) required
- Must have exceptional leadership and problem-solving skills
- Must be dedicated to delivering excellent customer service
- Must be friendly, professional and highly organized
- Must have a solid understanding of dental billing and insurance procedures
- Must have experience using Eaglesoft
Key Responsibilities
- Achieves revenue goals by effectively managing patient scheduling, staff productivity, collections and receivables, specialty referral process, and miscellaneous operations expenses
- Manages office within budget guidelines to include clerical and auxiliary supply purchases, equipment upgrades, labs and labor costs
- Increases and stimulates new patient growth by supporting sales, marketing and promotional programs
- Interviews and develops office teams capable of providing best-in-class patient care
- Directly supervises office teams and proactively manages their performance and development including but not limited to performance feedback, appraisals, and corrective actions
- Communicates with office teams regularly to ensure they have the information, tools, and support needed to perform their jobs effectively and successfully
- Completes administrative tasks, such as flash report review, bank deposits, revenue posting, staff payroll and bonus, accounts receivable reports and invoice processing correctly and within deadline
- Maintains patient data to include required regulatory chart documents, personal information, treatment consultation documentation, account history transactions and electronic data
- Manages and assists designated office team members with appropriate payment and insurance processes
- Maintains facilities and equipment cleanliness and safety and reports and/or corrects hazards when necessary in compliance with all state and federal regulations, including OSHA
- Ensures flawless execution of operational standards, including compliance with established company policies, procedures, and government regulations
- Responds to doctor, patient and employee grievances, complaints, and inquiries and seeks assistance when necessary
- Continually works towards building and sustaining a joined leadership work environment with doctors
Job Type: Full-time
Pay: $30.00 - $35.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
Work Location: In person