We are looking for our next team member in the Front Office to be a crucial partner in our practice. This is a very rewarding position with an opportunity to have a positive life changing impact in our patients lives!
The ideal candidate will have the right balance of being passionate, professional, personable and punctual. You are the FIRST IMPRESSION when a guest enters our center, so we hire the best! The candidate chosen will have a deeply held host mentality.
To be successful in the Front Office, you should be able to organize and maintain the lobby and front-desk areas to always be tidy and welcoming. Ultimately, a top-performing person will perform all duties in a manner that ensures the efficient running of Doctors Implants with a joyful heart.
The individual must be engaging and have the ability to fulfill the requirements listed below.
Responsibilities:
- Warmly greet and welcome patients to the practice.
- Check patients in and out.
- Schedule and manage appointments, provide reminder calls to patients.
- Assist patients in filling out online information forms.
- Prepare patients’ charts and daily schedules for the staff.
- Update patient records and document treatments and procedures.
- Verify methods of payment and collect payments.
- Answer phone calls, and accept deliveries.
- Build positive relationships with the patients and team members.
- Provide support for the clinical and sales teams.
- Ensure the front desk and lobby are neat, clean, inviting and well managed.
Qualifications:
- Excellent customer service skills, including excellent telephone etiquette.
- Positive spirit with a desire to help patients and the team.
- Strong interpersonal and relationship-building skills.
- Superior written and verbal communication skills.
- Familiarity with dental office procedures and terminology is helpful.
- Strong computer skills and the ability to learn new programs.
- Good organizational skills.
Job Type: Full-time
Pay: $19.50 - $24.38 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
Ability to Commute:
- Wichita Falls, TX 76308 (Required)
Work Location: In person