Dental Front Office Coordinator

My Dental Waltham • Full-time • Waltham, Massachusetts, United States • $20 - $27 / hour • 3w ago

Job Summary
A dental treatment coordinator's primary responsibility is to facilitate the patient's experience in a dental office, ensuring they are well-informed, prepared, and understand their treatment plan. This includes discussing treatment options, costs, insurance coverage, and payment plans. They also coordinate appointments, communicate with patients, and handle paperwork related to insurance and treatment.

Responsibilities

Greet patients warmly and assist them with check-in and check-out procedures.
Manage appointment scheduling and confirm patient appointments via phone or email.
Maintain accurate medical records, including patient history and treatment plans.
Handle incoming calls with professionalism, providing information and answering questions as needed.
Process patient billing
Ensure the reception area is organized and welcoming for patients.
Collaborate with dental staff to facilitate efficient office operations and enhance patient care.

Qualifications

Previous experience preferred but not required we are willing to train the right candidate
Familiarity with dental terminology
Strong phone etiquette skills with the ability to communicate effectively with patients and staff.
Proficiency in managing records
Ability to work collaboratively in a fast-paced environment while maintaining professionalism at all times.
A positive attitude and commitment to providing exceptional patient service are crucial for success in this role.

Join our team as a Dental Receptionist, where you can contribute to creating a positive experience for our patients while working in a supportive environment!

Job Type: Full-time

Pay: $20.00 - $27.00 per hour

Expected hours: 40 per week

Benefits: