Front Desk Receptionist

NOVA Periodontics & Dental Implants • Full-time • Woodbridge, Virginia, United States • $22 / hour • 3w ago

Job Title: Front Desk Receptionist

Periodontal practice in Woodbridge currently seeking a FT dental receptionist. Compensation based on experience.

As a Dental Office Receptionist, you will be the first point of contact for patients visiting or calling the dental practice. Your role involves managing administrative tasks, providing exceptional customer service, and contributing to the overall efficiency of the office. Your responsibilities will include:

1. Patient Communication:
Greeting patients warmly and ensuring they feel comfortable.
Answering phone calls and addressing inquiries professionally and courteously.
Scheduling appointments and coordinating with dental staff to ensure smooth patient flow.
Sending appointment reminders and follow-up messages.

2. Administrative Tasks:
Collecting and updating patient information accurately, including insurance details.
Managing patient records and maintaining confidentiality in compliance with regulations (HIPPA).
Maintaining a well-organized and clean reception area.

3 Problem Resolution:
Addressing patient concerns, inquiries, and complaints in a professional and empathetic manner.
Escalating complex issues to the appropriate staff members for resolution.

Skills and Qualifications:

High school diploma or equivalent

Job Types: Full-time, Part-time

Pay: From $22.00 per hour

Expected hours: 30 – 36 per week

Benefits: