Pediatric Dental Front Desk Receptionist

Confidential • Full-time • Gilbert, Arizona, United States • 1w ago

Job Title:
Pediatric Dental Front Desk Receptionist

About Us:
At our office, we specialize in providing exceptional dental care for children in a friendly and welcoming environment. Our team is dedicated to making every visit a positive experience for our young patients and their families.

Position Overview:
We are seeking a friendly, professional, and organized Front Desk Receptionist to join our pediatric dental team. This position is key to creating a positive first impression for our patients and providing excellent administrative support to the office.

Responsibilities:

Greet patients and families warmly and professionally
Answer phone calls and respond to inquiries promptly
Schedule and confirm patient appointments
Verify insurance coverage and obtain necessary authorizations
Collect and process payments and co-pays
Maintain patient records and update information accurately
Manage recall and follow-up appointments
Assist with patient check-in and check-out processes
Communicate effectively with clinical staff to ensure smooth patient flow
Maintain a clean, organized, and welcoming front office environment

Qualifications:

Previous experience in dental or medical front desk preferred (pediatric experience a plus)
Strong customer service and communication skills
Professional and compassionate demeanor
Ability to multitask and manage a busy reception area
Familiarity with Dentrix preferred

Schedule: