Dental Receptionist & Treatment Coordinator - Wading River / Manorville

Pure Dental • Full-time • Wading River, New York State, United States • $20 - $23 / hour • 1w ago

Are you passionate about creating beautiful smiles and providing exceptional customer service? We are looking for dynamic and friendly individuals to join our dental practice as a Patient Care Coordinator. If you thrive in a fast-paced environment, are hardworking, and dedicated to delivering top-notch patient care, we want to hear from you! Join our team at Pure Dental of Long Island, PC and make a difference in the lives of our patients.

Essential Skills and Abilities:

Cheerful, energetic, positive disposition with outstanding customer service skills
Highly organized with exceptional attention to detail
Empathetic, patient demeanor with engaging interpersonal skills and the ability to remain calm under duress
Exemplifies the highest professional and ethical standards to earn and maintain leadership credibility
Capacity to work with sensitive information and maintain confidentiality

Responsibilities:

As a Dental Receptionist / Treatment Coordinator, you will be the first point of contact for our patients, guiding them through their treatment journey with warmth and professionalism. Your responsibilities will include:

Patient Liaison: Build positive relationships with patients, ensuring a comfortable and welcoming experience from the moment they walk through the door.
Treatment Planning: Collaborate with dentists / hygienists to explain treatment plans to patients, addressing any concerns and ensuring a clear understanding of procedures, costs, and timelines.
Scheduling Coordination: Efficiently manage appointment scheduling and coordinate treatment plans to optimize patient care and streamline processes.
Financial Consultation: Work closely with patients to discuss treatment cost, estimated insurance coverage, and financing options.
Customer Service Excellence: Provide exceptional customer service by actively listening to patient needs, answering inquiries, and resolving concerns with a positive and empathetic approach.
Administrative Support: Assist with general office tasks, including scanning patient records, handling phone calls, managing correspondence via fax / email, etc.

This is a permanent, full time (or part time if you prefer), long term position as we anticipate growth. Please do not apply if you are not looking for a great workplace to call your 'home'. Benefits include vacation, sick time, 401K and health benefits. Some evening and Saturday hours may be required.

Please be aware that all applicants should be available to travel to our Wading River and Manorville locations depending on the locations staffing needs.

Job Type: Full-time

Pay: $20.00 - $23.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible schedule
Flexible spending account
Health insurance
Health savings account
Life insurance
Opportunities for advancement
Paid orientation
Paid sick time
Paid time off
Vision insurance

Application Question(s):

This position does require the ability to travel to our Wading River and Manorville locations for scheduled shifts. Are you comfortable with these locations?

Experience: