Company Overview
At White Birch Dental, we’re a fun, rapidly growing family-oriented dental practice in Princeton, MN, dedicated to preventive care, patient education, and professional growth. Our modern office is in the middle of a full remodel, and equipped with cutting-edge technology, and we’re committed to fostering a supportive environment where our team can thrive. We're looking for a passionate Patient Care Coordinator to join our growing team and help us deliver exceptional care to our patients.
No dental experience required, customer service and hospitality experience are a plus!
Schedule: Full time
- Monday, Tuesday, Wednesday, Thursday 7:30 to 5pm
- Friday 8AM to Noon--afternoons off!
- No nights, no weekends!
Compensation & Benefits:
- Best in class personal and professional development
- Fun events like our recent murder mystery and winery event
- Community volunteer events like our Smiles for Freedom Event and Feed My Starving Children
- Paid Travel Opportunities
- Job security in a growing company
- Free Lunches and coffees as part of our Culture Calendar
- Professional development opportunities, including training on Airway health, Laser treatments, and Botox
- Paid time off
- Paid Holidays
- Performance bonuses
- 401k Match
- Dental Benefit
- Paid Continuing Education
- Onboarding training includes 7 courses and frequent check-ins
Responsibilities:
- Provide a smile, warm greeting, and hospitality to our patients
- Be a patient concierge and dreamweaver(help us deliver legendary hospitality like surprising a patient with a custom cake when they come in on the week of their birthday)
- Answer and return phone calls with our 5-star system
- Make financial arrangements and discuss treatment with patients
Our Vision:
- Our passionate team serves our community by providing exceptional care from infancy to adulthood, because everyone deserves to Breathe, Smile, and Thrive
Our Core Values:
- Integrity: Trusting you will do the right thing even when nobody's watching
- Respectful: Valuing opinions, feelings, and boundaries of others, even if you disagree
- Coachable: Accepting feedback with grace and seeking out areas to improve
- Joyful: Choosing to be positive in all interactions and to leave a joyful wake
- Driven: Maintain a growth mindset, because nobody is perfect
Qualifications:
- No dental experience required
- Positive and coachable attitude
- Flexible with change in a fast-paced multitasking environment
- Excellent communication and interpersonal skills
- Strong organizational skills and attention to detail
Job Duties
- Manage patient scheduling and coordinate appointments efficiently.
- Verify insurance information and assist patients with claims processing.
- Review documentation to ensure accuracy and compliance with regulations.
- Provide excellent customer service by addressing patient inquiries and concerns.
- Assist in maintaining patient records using Open Dental
- Collaborate with dental staff to ensure smooth clinic operations.
- Support billing processes by coding procedures accurately.
Join a practice where your skills and passion will be valued, and your professional growth will be supported. Apply today and become a part of the White Birch Dental family!
Job Type: Full-time
Pay: $18.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Continuing education credits
- Employee discount
- Employee mentoring program
- Financial planning services
- Happy hour
- Health insurance
- Opportunities for advancement
- Paid time off
- Paid training
- Professional development assistance
- Referral program
- Uniform allowance
Schedule:
- Monday to Friday
- No nights
- No weekends
Ability to Commute:
- Princeton, MN 55371 (Required)
Work Location: In person