Orthodontic Front Desk Associate

Orthodontic Specialists of Florida • Full-time • United States • $16 / hour • 3d ago

Our busy, multi-location orthodontic practice (North Tampa, South Tampa, and Spring Hill) is seeking a reliable, professional, and team-oriented individual. Candidates must be able to travel to all locations as needed, have excellent customer service skills, a professional appearance, and be able to multitask. Spanish speaking is required.

Serious inquiries only, please.

Requirements

At least 1 year of medical/dental office experience
Travel to 3 offices

Responsibilities and Duties

Greeting patients, answering phones, providing information about the practice and services, and addressing patient inquiries or concerns
Scheduling appointments, confirming appointments, managing appointment changes and cancellations, and optimizing the dentist's schedule
Processing payments, managing insurance claims, handling billing inquiries, and providing financial counseling related to treatment
Managing multiple tasks simultaneously, such as answering phones, checking patients in, and scheduling appointments, while maintaining a professional and welcoming demeanor

Qualification and Skills

Dental/Orthodontic knowledge , and more importantly, an understanding of the dental philosophy of the Orthodontist (preferred but not required)
Excellent communication and presentation skills, poise, professional appearance
Organized, systematic and with good follow-through
Positive attitude and enthusiasm
Ability to work well in teams
Be able to multitask (complete tasks on patient and non-patient days)'

'Benefit Conditions: Waiting period may apply