Dental Implant Manager

Dental Growth Group • Full-time • Tampa, Florida, United States • $90k - $110k / year • 2w ago

The Dental Implant Manager is a critical leadership role responsible for the end-to-end management of the implant product line. You will drive operational excellence, focusing on workflow optimization, complex case management, and the direct supervision and development of the Implant Specialist team. Success in this role requires strong leadership in handling complex implant cases, boosting departmental efficiency, and championing continuous process improvement.

Core Responsibilities

Leadership & Strategy

Pioneer the adoption of new technologies and lead the department in developing and implementing inventive solutions.
Spearhead departmental projects focused on enhancing workflow, improving processes, reducing costs, and elevating the customer experience.
Identify, develop, and implement continuous process improvements that streamline case flow and significantly boost overall production efficiency.

Team & Talent Management

Provide proactive leadership by establishing measurable goals, delegating tasks effectively, and diligently tracking Key Performance Indicator (KPI) achievement.
Manage the team's workload and monitor case progression to consistently meet crucial on-time delivery metrics.
Direct all staffing activities, including interviewing, onboarding (hiring and training), cross-training initiatives, and conducting annual performance evaluations.
Act as a mentor and coach to team members, actively promoting professional growth and development opportunities.
Approve payroll submissions and manage Paid Time Off (PTO) requests for all assigned personnel, including temporary staff.
Ensure timely processing and completion of all necessary HR, IT, and ADP paperwork for personnel changes (new hires, role changes, terminations).

Operational Management & Compliance

Enforce strict adherence to all workplace safety protocols, including required Personal Protective Equipment (PPE), and thoroughly investigate and report any workplace incidents.
Manage and maintain schedules for equipment upkeep, preventative maintenance, and production area cleaning.
Oversee inventory control, manage supply ordering, and coordinate the repair or replacement of non-CAM production equipment.
Serve as the primary point of escalation for critical production area concerns when necessary.
Execute additional management duties and strategic projects as directed by senior leadership.

Qualifications & Experience

Essential Requirements

A minimum of three (3) years of experience in dental laboratory management with documented direct supervisory responsibilities.
Demonstrated strength in organizational management, leadership, and project management methodologies.
Proven track record of developing and successfully implementing strategic business plans.
Exceptional ability to maintain a high level of attention to detail and accuracy in a high-volume environment.
The capacity to thrive and maintain focus in a fast-paced, multi-functional operational setting.
Solid proficiency with MS Office suite (Word, Excel) or equivalent enterprise software systems.
Excellent interpersonal and communication skills, with a specific ability to professionally discuss and troubleshoot complex cases with clinical doctors.
In-depth, current knowledge of the industry's leading dental implant systems.
Commitment to cultivating and maintaining a positive, highly collaborative work environment.

Desirable Skills