Office Manager

Roligo- Dental • Full-time • Pelham, New York State, United States • $30 - $36 / hour • 2m ago

Office Manager – Dental Experience Required | Pelham, NY
Full-Time | $30–36 per hour | 35–40 hours/week

Are you an organized, relationship-driven professional with a passion for patient care and operational excellence? Our growing and highly respected dental practice in Pelham, NY is seeking a skilled and experienced Office Manager to lead daily operations and support our commitment to providing exceptional dental experiences.

This is more than an administrative role, it’s a leadership opportunity where your talents in team coordination, patient engagement, and treatment planning will help shape the heart of our practice.

Key Responsibilities

Office Management & Operations

Oversee the day-to-day operations of the dental office to ensure a smooth, efficient, and productive environment.
Build provider schedules aligned with production and collection goals.
Manage front desk flow, including patient check-in and check-out processes.
Monitor recall systems and ensure patients are scheduled and followed up appropriately.
Handle accounts receivable (A/R): collect payments, manage balances, and implement strategies to minimize outstanding A/R.
Manage insurance claims, post treatments and payments with accuracy, and generate daily, weekly, and monthly reports.
Maintain inventory, office supplies, and staff schedules.
Support a clean, organized, and welcoming environment for patients and team members.

Treatment Coordination

Serve as the main point of contact for patients regarding treatment plans and financial arrangements.
Present and review treatment plans, follow up on unscheduled treatments, and assist with financing applications.
Ensure that patients are fully informed, appointments are scheduled, and satisfaction is prioritized at every step.

Team Collaboration

Work closely with dentists, hygienists, and staff to optimize care and workflow.
Support, mentor, and guide the office team, including new hire training and performance coaching.
Promote a positive, team-oriented culture rooted in communication and mutual respect.

Qualifications

Proven experience in dental office management and treatment coordination is strongly preferred.
Solid understanding of dental terminology, procedures, insurance billing, and patient care standards.
Proficiency in dental practice management software, CareStack experience is a plus (but not necessary).
Exceptional communication and organizational skills, with a keen attention to detail.
Ability to multitask and thrive in a fast-paced, patient-centered environment.
High school diploma or equivalent required; certification in dental office management or healthcare admin is a plus.
Dental Assistant or Dental Hygienist certification is an added advantage.

Schedule & Compensation

Schedule: Monday to Friday
Expected Hours: 35–40 hours/week
Wage: $30–36/hour, commensurate with experience

Benefits

401(k) with matching
Paid time off (PTO)
Employee dental discount
Referral program

If you're passionate about dental care and ready to lead a supportive and motivated team, we’d love to hear from you. Apply now and help us continue to grow with excellence!

Job Type: Full-time

Pay: $30.00 - $36.00 per hour

Benefits: