Billing Manager - RCM

AgreeYa Solutions • Contract • Oakland, California, United States • $75 / hour • 2w ago

Would you like to work for a software solutions company that has grown in triple digits in the last 5 years? If you answered Yes, then we need to talk....

We are looking for an Billing Manager - RCM who be part of a close-knit, high performing team. We are committed to creating an environment where all employees are valued and respected. This position offers a very competitive compensation and benefits package

Job Title :: Billing Manager - RCM

Job Type :: IT01

Job Location :: Oakland, CA

Position Description ::

Seeking a highly experienced and hands-on Billing Manager to lead our dental billing and communications teams. This role requires a strong leader with a deep understanding of dental billing across multiple specialties and payors, a proven track record of managing high-performing teams, and the ability to drive accountability through key performance indicators (KPIs). The ideal candidate brings a collaborative leadership style, a passion for operational excellence, and a firm command of various dental practice management systems.

Responsibilities:

Lead all aspects of billing operations, including eligibility, claim submission, and insurance follow-up for multiple dental specialties.
Provide daily support and guidance to billing staff; act as the subject matter expert on payer rules and documentation protocols.
Manage and develop the billing and Communications Center teams, emphasizing performance, mentorship, and accountability.
Establish and monitor KPIs for claims, rejections, A/R aging, collections, and call center performance.
Oversee inbound call operations, ensuring efficient patient scheduling and superior service through training and scripting.
Ensure consistent, compliant billing practices aligned with Epic workflows and individual practice needs.
Partner with IT and integration teams to onboard new practices and adapt billing processes in Epic.
Collaborate cross-functionally with Credentialing, Payor Relations, Operations, and Clinical teams to support end-to-end RCM success.
Lead operational improvements through data-driven decision-making and streamlined communication.
Support onboarding and training for new hires and practices to ensure a smooth transition into billing systems and workflows.

Qualifications:

Must be available to work in the Oakland, CA office full-time, Monday through Friday.
10+ years of experience in dental billing, including 7+ years in a leadership/management role.
Proven track record managing billing for a DSO (Dental Support Organization) or multi-location dental group.
Experience in multi-specialty dental billing (e.g., General Dentistry, Ortho, Endo, OS, Perio).
Strong working knowledge of multiple dental PMS systems, such as Dentrix, Eaglesoft, Denticon, and others.
Exceptional team leadership and communication skills.
Demonstrated experience in setting and managing to KPIs.
Preferred experience leading call center or communications teams within a dental or healthcare environment.
Strong problem-solving skills and the ability to handle complex billing escalations.
High attention to detail and a commitment to process excellence and continuous improvement.

About AgreeYa: AgreeYa is a global systems integrator delivering a competitive advantage for its customers through software, solutions, and services. Established in 1999, AgreeYa is headquartered in Folsom, California, with a global footprint and a team of more than 1,800+ professionals across offices. AgreeYa works with 550+ organizations ranging from Fortune 100 firms to small and large businesses across industries such as Telecom, Banking, Financial Services & Insurance, Healthcare, Utility & Energy, Technology, Public Sector, Pharma & Biotech, Retail, CPG, and others. Please visit us at www.agreeya.com for more information.

Job Type: Contract

Pay: Up to $75.00 per hour

Benefits: