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Regional Dental Office Manager - (Pediatric / Ortho Experience Preferred)

PDS Management Services, LLC • Full-time • Plattsburgh, New York State, United States • $70k - $90k / year • 1w ago

Regional Dental Office Manager - Full-Time

Location: North Country, NY (PlattsburghMalone)
Base Salary: $70,000-$85,000/year + Bonuses

Can Earn up to $75,000-$90,000 with Base SalaryBonuses

$5,000 Sign-On Bonus

Lead a growing pediatric dental team with purpose and heart!

About Us

North Country Pediatric Dentistry and Pediatric Dentistry of Malone are respected and fast-growing pediatric dental practices focused on creating a fun, welcoming environment for kids and families. We are currently seeking a highly motivated, organized, and experienced Regional Dental Office Manager to lead our clinical and administrative teams with excellence.

This is a full-time, on-site leadership position offering competitive pay, performance bonuses, and a supportive team culture.

CompensationPerks

Base Annual Salary: $70,000-$85,000 (commensurate with experience)
$5,000 Sign-On Bonus
Performance Bonuses (Recurring)
Annual Salary Reviews
Laptop + Remote Access Provided

Full Benefits Package

401(k) Retirement Plan
Medical, Dental, and Vision Insurance
Life Insurance Coverage
Flexible Spending (FSA) and Health Savings Accounts (HSA)
Paid Time Off (PTO)
Aflac Supplemental Options
Employee Discounts

Schedule

Full-Time | 42-48 hours/week
Monday - Friday
On-Site at our Malone and Plattsburgh, NY locations

Key Responsibilities

Manage all daily front and back office operations
Lead and support staff using a servant leadership approach
Oversee scheduling, billing, daily closeouts, and clinical flow
Ensure full compliance with HIPAA, OSHA, and pediatric dental standards
Track and analyze KPIs: production, collections, payroll, and expenses
Handle escalated patient concerns with professionalism and empathy
Train staff on new systems, policies, and performance goals
Supervise insurance verification, benefit reviews, and patient financing
Collaborate with HR on staff development, coaching, and performance feedback

Qualifications

4+ years of dental experience, including 2+ years in a leadership role
Proficiency with Dentrix or similar practice management software
Strong knowledge of pediatric dental procedures, insurance, and billing
High school diploma or equivalent (required)
College degree or advanced certifications (preferred)
Excellent leadership, communication, and organizational skills
Must be able to commute or relocate to the North Country Region.

Why Join Us?

At North Country Pediatric Dentistry and Pediatric Dentistry of Malone we care deeply about both our patients and our team. As Regional Office Manager, you'll play a vital role in shaping the practice's success while working in a collaborative and mission-driven environment. You'll have the autonomy to lead while being supported by a team that values growth, quality, and kindness.