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Dental Office Manager

Petaluma Health Center Inc • Full-time • Point Reyes Station, California, United States • $34 / hour • 1w ago

This position is for the Point Reyes location. Pay is commensurate with experience.

FULL TIME EMPLOYEE BENEFITS:

· 21 Days of Paid Time Off

· 6 Paid Holidays

· Medical Insurance (Entire deductible paid by us!)

· 30 Chiropractor and Acupuncture visits per year included with enrollment in our health insurance plans (Kaiser and WHA)

· Dental Insurance

· Vision Insurance

· Gym Membership Discounts at Synergy Health Club and 24-Hour Fitness!

· 401K Matching after 1 year of employment

· Flexible Spending Account, Dependent Care FSA

· Life Insurance (included at no cost to the employee)

· Long Term Disability (included at no cost to the employee)

· Employee Assistance Program (included at no cost to the employee)

Summary: The Dental Office Manager is responsible for managing the day-to-day operations of the practice. The Manager represents the clinic in a professional manner to the public and within the organization, and with individuals at all levels of authority. The Manager also facilitates the collection of revenue for dental services rendered through Petaluma Health Center and acts promptly, identifies problems, solutions and opportunities for improvement and to prevent future issues.

Areas of Responsibilities:

Works with Dental Program Director to develop, implement and update the practice’s policies and procedures
Maintains up to date the office manuals, binders and other necessary documentation
Keeps Dental Program Director informed regarding personnel issues, front and/or back office activities/actions, and recommends solutions
Assigns duties and shifts to employees to ensure appropriate clinic coverage
Provides on-site guidance and interpretation of established office procedures and protocols
Organizes and participates in regular meetings and trainings. Keeps minutes.
Participates in internal and external meetings as delegated by the Dental Program Director; Is responsible for bringing back promptly to the department necessary information, needed actions and follow up. Responsible of implementing these actions
Runs and interprets regular department reports and audits to evaluate Clinic operations; Tracks data against department goals
Oversees the financial aspects of the business and keeps operations in line with the budget
Assist with the budget process
Keeps operational costs at or below budget
Works with the PCCs to maintain and balance petty cash supply
Stays current on Dental Coding, insurance coverage, documentation, and coverage frequency for different insurance plans. Updates and trains staff
Interviews support staff job applicants and makes recommendations to the Dental Program Director; Schedules and collects supporting information for working interviews as needed
Approves timecards and time off for direct reports. Familiar with alternative work week schedules and provisions. Uses appropriate forms for accurate record keeping. Runs attendance reports. Makes sure the clinic is appropriately staffed at all times by planning coverage in advance and creating staff work schedules tables
Conducts quarterly and annual employee reviews based on job functions and established productivity and quality standards

Education/Experience:

Bachelor's degree from four-year College or university; or two years related experience and/or training; or equivalent combination of education and experience.
Dental office experience needed

Desired Skills:

Excellent Communication skills, both written and verbal
Strong customer service skills
Chooses the appropriate communication method and understands how job affects others
Displays ability and willingness to make decisions
Uses critical thinking to evaluate new situations
Asks clarifying questions
Teaches self and uses available resources effectively
Prioritizes tasks and has a sense of urgency according to the task

Licenses and Certifications: