Dental Office Coordinator

Confidential • Full-time • Santa Rosa, California, United States • $30 - $36 / hour • 2m ago

✨ Dental Office Coordinator – Leadership-Focused Role ✨

Are you an experienced dental professional who loves creating positive experiences for children and families? Our dental practice is looking for a Dental Office Coordinator with strong leadership abilities and a passion for teamwork.

**At least 2 years of dental office experience is required**

What We’re Looking For:

⭐ Strong Leadership Skills
You will guide, support, and motivate our office's team—helping them work efficiently, communicate clearly, and create a smooth flow throughout the day. You should feel confident directing others, delegating tasks, and keeping the team aligned and supported.

⭐ Extensive Dental Office Experience
You have a solid understanding of dental office operations, scheduling, insurance processes, treatment planning, and practice flow. Pediatric experience is a plus but not required.

⭐ Experience With Out-of-Network Patient Communication
We are an out-of-network practice and need someone skilled in attracting, educating, and retaining out-of-network patients. You should be comfortable explaining the value of choosing an out-of-network provider, helping families understand their benefits, and creating a smooth, positive financial communication experience.

⭐ Excellent Customer Service Skills
You excel at creating warm, welcoming interactions with parents and children, both in person and on the phone. You understand that great patient experiences begin at the front desk.

⭐ Strong Conflict Resolution Abilities
You can stay calm under pressure and navigate challenging conversations professionally and compassionately. You’re comfortable handling concerns from patients or parents while supporting and guiding the team through conflict.

⭐ Outstanding Phone & Communication Skills
Clear, confident, friendly communication is essential—both with families and with the team.

⭐ Loves Working With Kids
A genuine love for pediatric care and making dental visits enjoyable for children is a must.

Key Responsibilities:

Lead and support front office staff
Oversee scheduling, patient flow, and office systems
Provide training, guidance, and direction to team members
Ensure exceptional customer service at all times
Assist with insurance verification, billing, and treatment coordination
Manage conflict and support parents with empathy and professionalism
Maintain a positive, kid-centered atmosphere

Why You’ll Love Working With Us:

Supportive and friendly environment
Team that values communication, kindness, and growth
Opportunity to play a key role in helping children feel at ease in a dental setting

If you’re an experienced dental office professional with a heart for leadership and a love for kids, we would love to meet you!

Apply today and help us make every child’s dental visit a positive experience.

Pay: $30.00 - $36.00 per hour

Expected hours: 32 – 40 per week

Benefits:

401(k) matching
Employee discount
Health insurance
Paid time off

Education:

High school or equivalent (Required)

Experience:

Dental office: 2 years (Required)

Work Location: In person

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