Dental Claims Manager

Freedom Dental Health • Full-time • Wilmington, Delaware, United States • $65k / year • 6d ago

Are you a motivated dental billing leader ready to drive efficiency and accuracy?

Our growing dental organization is dedicated to providing exceptional patient care, and we rely on a seamless revenue cycle to make that possible. Freedom Dental Health is looking for a proactive and experienced Dental Claims Manager to lead our billing team and optimize our insurance claims and payment processes. If you have a passion for leadership, a keen eye for detail, and a proven track record in dental billing, we want to hear from you!

What You'll Do:

As our Claims Manager, you will be the driving force behind our billing operations, ensuring timely and accurate revenue collection. You will report directly to the Director of Revenue Cycle Management and play a key role in our team's success.

Key Responsibilities:

Lead & Inspire: Manage, mentor, and motivate our dental billing team, providing daily guidance, coaching, and support to foster a high-performing environment.
Oversee End-to-End Claims Process: Take full ownership of the claims lifecycle, including submission, diligent follow-up on denials and aging claims, and accurate insurance payment posting.
Drive Performance: Monitor team productivity and key performance indicators (KPIs), implementing strategies to improve collections, reduce accounts receivable, and achieve departmental goals.
Optimize Workflows: Develop, refine, and maintain standard operating procedures (SOPs) to streamline billing and claims processes for maximum efficiency.
Problem-Solve: Serve as the expert for resolving complex billing and insurance issues, knowing when to tackle challenges independently and when to escalate.
Collaborate for Improvement: Work closely with leadership to identify and implement opportunities for process improvement and system enhancements.

What You'll Bring (Qualifications):

Proven experience in dental billing, including insurance claims follow-up, payment posting, and accounts receivable management.
Experience in a DSO (Dental Service Organization) or a small-to-midsize dental group is highly preferred.
Strong leadership skills with a demonstrated ability to manage, train, and develop a team.
A results-driven mindset – you are responsible, accountable, and willing to put in the work to achieve and exceed goals.
Excellent problem-solving skills and the judgment to know when to seek guidance.
Superb communication and organizational skills, with the ability to manage multiple priorities.
Proficiency with dental practice management software; experience with Denticon or Open Dental is a significant plus.

Why Join Us?

Hybrid Work Model: Enjoy the flexibility of a hybrid work schedule.
Career Growth: This is a true opportunity for professional growth and leadership within a rapidly expanding organization.
Supportive Culture: Become part of a collaborative and supportive team that values your expertise.
Competitive Compensation: We offer a competitive salary and a comprehensive benefits package with Healthcare, Paid Time Off, 401k benefit with matching.

Ready to take the next step in your career?

If you are a dedicated leader with a passion for dental revenue cycle management, we encourage you to apply!

Please submit your resume and a brief cover letter highlighting your relevant dental billing and leadership experience.

We look forward to reviewing your application!

Job ID: R-79

*Freedom Dental Health is committed to equal employment opportunity, ensuring that employment-related decisions are made without regard to any classifications protected by applicable federal, state, or local laws.*

Job Type: Full-time

Pay: $65,000.00 per year

Benefits: