Dental front desk receptionist/insurance coordinator

Feeding Hills Dental Care • Full-time • Feeding Hills, Massachusetts, United States • $26 / hour • 2d ago

Job Overview
We are seeking a competent, responsible, personable Dental Front Desk Receptionist/Insurance Coordinator to join our vibrant dental practice. This pivotal role combines exceptional patient service with efficient insurance coordination, ensuring seamless clinic operations and a positive experience for every patient. The ideal candidate will be knowledgable, organized, and possess a passion for delivering outstanding administrative support in a patient-satisfaction-centered dental environment. This position offers an exciting opportunity to grow your career in healthcare administration while making a meaningful difference in patients’ lives.

Responsibilities

Greet patients warmly, manage patient check-in and check-out processes, make appointments, and handle all front desk duties with professionalism and enthusiasm.
Verify insurance coverage, perform insurance eligibility checks, and coordinate benefits using Eaglesoft.
Review and process patient documentation, including medical and dental histories, treatment plans, and consent forms
Schedule appointments efficiently using dental practice management software; manage multi-line phone systems with excellent phone etiquette
Conduct insurance claims submissions, follow-up on unpaid claims, and perform collections for outstanding balances with accuracy and attention to detail
Maintain accurate medical records and ensure compliance with HIPAA regulations by safeguarding patient information
Support office management tasks such as filing, data entry, maintaining office supplies, and managing electronic health records in Eaglesoft

Qualifications

Proven experience in a dental or medical front desk role with strong knowledge of dental terminology and medical billing procedures
Familiarity with dental practice management software such as Eaglesoft; experience preferred
Solid understanding of insurance verification processes, CDT coding
Excellent computer skills
Exceptional customer service skills with the ability to communicate clearly and professionally over the phone and in person
Ability to handle multiple tasks efficiently while maintaining attention to detail in documentation review and data entry
Previous clinic or healthcare office experience is highly desirable; familiarity with dental clinic operations is preferred
Knowledge of HIPAA compliance standards to ensure patient confidentiality at all times

Join our team where your organizational skills and energetic approach will help create a welcoming environment for patients while supporting the smooth operation of our dental practice. We value dedicated professionals committed to excellence in healthcare administration!

Pay: From $26.00 per hour

Expected hours: 32.0 per week

Benefits: