Join Our Dynamic Dental Team as a Treatment Coordinator!
MUST HAVE PREVIOUS EXPERIENCE AS A DENTAL OFFICE TREATMENT COORDINATOR
Are you a people person with a passion for helping others? Do you thrive in a fast-paced environment where attention to detail is key? I f so, we have the perfect opportunity for you to shine as a Treatment Coordinator!
About Us: We are a thriving dental practice dedicated to providing top-notch care to our valued patients. Our team is known for its friendly atmosphere, commitment to excellence, and innovative approach to dental health.
TREATMENT COORDINATOR RESPONSIBILITIES
- Performing account management, including patient registration using practice management software (Eaglesoft) and all steps necessary to create a patient record
- Reviewing and maintaining patient accounts accurately
- Understanding the purpose of all clinic forms as they relate to patient care (i.e., patient records, financial forms, and insurance contracts)
- Understanding and implementing patient flow process, including registration process
- Performing patient management, including check in and check out procedures; assisting other departments as needed, as well as collecting patient co-pays.
- Managing incoming phone calls and delivering and returning messages
- Coordinating with specialty offices
- Present case fees and financial options to patients to facilitate the decision to say “yes.”
- Managing our doctors schedule and ensuring all doctor spots are appointed.
- Verifying all insurance benefits to determine dental benefit eligibility, limitations and payment estimates necessary to facilitate financial arrangements.
APPOINTMENT COORDINATOR EDUCATION AND EXPERIENCE
- High school graduate or equivalent
- Previous treatment coordinator and insurance verification experience required
- Previous customer service experience required
TREATMENT COORDINATOR DESIRED SKILLS
- In depth knowledge of dentistry and ability to describe procedures in simple language
- Superb communication skills
- Familiarity with computer systems
- Customer service skills
- Self-directed
- Excellent telephone skills
- Influencing /negotiation skills
- Organizational skills
- Familiarity with ADA codes
- Creative problem-solving skills
- Keen understanding of scheduling and financial systems
- Ability to function within a team environment as a supportive and positive contributor
- Ability to work independently
BENEFITS
In addition to an excellent compensation package, a career with Dr. Dondo Dental Excellence will offer you access to a calm and supportive office , advanced technologies, continuing education offerings with abundant opportunities for dedicated training, an awesome support team, wonderful patients!
We offer our employees a comprehensive benefits package that includes the following:
- Competitive compensation
- 401(k) upon qualification, with a safe harbor contribution of 3%
- Paid company holidays and paid time off, 1 week of PTO + 2 weeks of paid Holiday time for Thanksgiving & EOY
- Annual clothing allowance for business attire
- Company provided dental care
- Training and professional development opportunities
- A positive and collaborative team environment
- An environment where you can help others, be happy and be yourself
- The chance to make a meaningful impact on patients' oral health
- An environment where you can help others, be happy and be yourself
Our current schedule is Monday 8:00 am - 5:00 pm, Tuesday- Thursday 7:30 am - 5:30 pm & Friday 7:30 am - 4:30 pm.
Compensation will be commensurate with experience
Job Type: Full-time
Pay: $24.00 - $29.00 per hour
Benefits:
- 401(k) matching
- Health insurance
- Paid time off
- Vision insurance
Experience:
- Customer service: 3 years (Required)
- Clerical: 3 years (Required)
- Dental receptionist: 2 years (Required)
- Sales: 2 years (Required)
Language:
- English & Spanish? (Preferred)
Work Location: In person
