Front Desk Patient Coordinator

St. Johnsbury Dental Associates • Full-time • Saint Johnsbury, Vermont, United States • $20 - $23 / hour • 4m ago

About Us
Saint Johnsbury Dental Associates is a busy, modern private practice focused on general dentistry including cosmetic, restorative, and implant dentistry. We’re known for our warm, welcoming vibe and exceptional patient experience. Due to our growth, we’re adding a rock star Front Desk Patient Coordinator to our team!

The Role
You are the Director of First Impressions and the heartbeat of our practice. This is not an entry level position! We need someone with proven dental front office experience who thrives in a fast paced environment.

Key Responsibilities

Greet patients with genuine warmth and make every person feel like a VIP
Answer multi line phones, book appointments, and manage a busy schedule in Dentrix Ascend
Check patients in/out, collect payments, and accurately post transactions
Verify patient information and records including dental insurance eligibility and benefits
Schedule patients according to treatment plans
Scan records, manage patient correspondence, and keep the reception area spotless
Handle patient reactivations and confirmations (calls, texts, emails)
Light treatment coordinating when needed (we will train further if you’re ready to grow)
Keep the doctors and hygienists on time while maintaining a calm, positive energy

Required Experience & Skills

Minimum 2+ years working the front desk of a private dental practice (general or specialty)
Strong proficiency with Dentrix Ascend (preferred) or Eaglesoft/Open Dental
Proven track record of excellent phone etiquette and patient communication
Solid understanding of dental insurance verification, co-pays, deductibles, and coordination of benefits
Ability to multitask without getting flustered during peak hours
Professional appearance, upbeat attitude, and true team player mentality

Full Time Hours

Compensation & Benefits

Above Industry Standard Base Salary
Dental, Life, Vision & many other offerings
Paid time off + paid holidays
Fun, supportive team environment

If you’re a seasoned patient coordinator for a dental office who runs the front like a pro and genuinely loves people, we want you on our team!

How to Apply
Apply here on Indeed with your resume and a quick note telling us why you love working the dental front desk. Qualified candidates will hear from us within 48 hours.

Please, no walk-ins or phone calls.!

Pay: $20.00 - $23.00 per hour

Expected hours: 36.0 – 40.0 per week

Benefits: