Sales and Operations Manager / Dental Office Manager
Location: Marble Falls, Texas
Work Hours: Monday – Friday 7:30 am – until the last patient leaves (office closes at 5:00 pm)
Schedule: 2–3 days clinical, 2–3 days administrative
We are seeking a highly motivated, results-driven Dental Office Manager to join our dynamic pediatric dental team. If you thrive under pressure, excel at problem-solving, and have a proven ability to achieve goals without excuses, we want to hear from you. This is not just a job; it’s a critical leadership role in ensuring the practice’s success.
Key Responsibilities
Daily Office Operations
- Lead and manage the daily operations of the practice, ensuring efficiency and smooth workflow.
- Supervise, motivate, and hold the team accountable for meeting expectations and delivering excellent patient care.
- Handle and resolve patient concerns and operational challenges promptly and professionally.
Administrative Management
- Oversee scheduling to optimize appointment utilization and minimize downtime.
- Manage administrative tasks, including supply ordering, office organization, and data management.
- Maintain accurate patient records and documentation with strict adherence to confidentiality protocols.
Compliance and Accountability
- Ensure compliance with HIPAA regulations and all relevant healthcare standards.
- Develop, implement, and enforce office policies and procedures to meet operational and regulatory requirements.
Financial Oversight and Goal Achievement
- Drive production and collections by coordinating billing, insurance processing, and follow-ups.
- Work closely with the team to meet and exceed monthly revenue and operational goals.
- Identify areas for improvement, implement solutions, and take ownership of outcomes.
Technology and Software
- Utilize dental practice management software (e.g., Open Dental, Cloud9) to streamline workflows.
- Ensure accurate data entry, patient scheduling, reporting, and operational efficiency.
Who We’re Looking For
- Driven Leader: Strong work ethic with focus on results and accountability.
- Stress-Resilient: Able to make clear, decisive actions under pressure.
- Proactive Problem-Solver: Finds solutions, creates processes, and takes initiative to achieve goals.
- Highly Organized: Thrives in a fast-paced environment, keeping operations efficient.
- Exceptional Communicator: Clear, professional, and effective with patients, team members, and providers.
- Experienced: Dental or healthcare experience preferred but not required; familiarity with dental software is a plus.
Why Work With Us
- Competitive Compensation: Competitive salary and benefits to support personal and professional growth.
- Professional Development: Opportunities for ongoing training and career advancement.
- Supportive Environment: Join a team that values accountability, hard work, and success.
Qualifications
- At least 3 years of experience in dental office management with a proven track record of driving production and team success.
- Strong leadership, organizational, and multitasking skills.
- Advanced proficiency with dental software.
If you are a highly motivated individual with a no-excuses mindset, a passion for excellence, and the skills to lead our practice to success, we encourage you to apply today!
Job Type: Full-time
Pay: $25.00 - $28.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Application Question(s):
- What is your desired hourly rate for this position?
Language:
Ability to Commute:
- Marble Falls, TX 78654 (Required)
Work Location: In person