Dental Treatment Coordinator Support (Temp Position)

Families Together of Orange County • Tustin, California, United States • $23 - $27 / hour • 4m ago

Job Title: Dental Treatment Coordinator Support (Temp Position)

Salary: $23-$27 per hour

Location: Treehaven, CA

Openings: 2

Position: Families Together of Orange County (FTOC) is seeking a skilled Dental Treatment Coordinator or Dental Front Desk professional with experience in Orthodontic and Oral Surgery specialties. Reporting to the Billing Manager and Billing Lead, this role will support the organization’s transition from a legacy EMR/EHR system to eClinicalWorks (ECW). Working in our Billing Department (not front desk), the ideal candidate will have prior experience as a Dental Treatment Coordinator or Dental Front Desk professional in an Orthodontic and/or Oral Surgery practice, with a solid understanding of dental procedure codes, treatment planning, and insurance processes. This position plays a critical role in ensuring a successful EMR transition by accurately transferring insurance and financial data—including copays, payments, balances, insurance details, and benefit information—from the previous system into ECW. The Dental Treatment Coordinator will help ensure data integrity, billing accuracy, and continuity of care throughout the transition.

Core Duties and responsibilities, include but are not limited to:

Access historic patient data and financial information
Review and understand historic patient financial data and payment plans in legacy EMR/EHR
Accurately transfer patient history of payment activity and balances to new ECW
Set up patient insurance information (Carrier, ID Number, Co-pays, etc.) in new ECW
Print to PDF and upload files/records to ECW
Run reports and cross reference information to validity and ensure accuracy
No patient interaction or communication required

Education, Qualifications, and Experience

High School Diploma or General Education Development (GED) required.
Graduate of a school of radiologic technology or MRI technology program.
American Registry of Radiologic Technologists Certificate - Magnetic Resonance Imaging OR American Registry of Magnetic Resonance Imaging Technologists Certificate
Certified Radiologic Technologist - Venipuncture Certificate (California)
Basic Life Support
Bilingual: Spanish or Vietnamese required
This job description in no way states or implies that these are the only duties to be performed by the employee. He or she will be required to follow any other instructions and to perform other duties, within scope, as assigned by his or her supervisor.

Work Schedule:

FTOC is an in-person organization first, and foremost. Employees are expected to be on-site for their scheduled shifts.
Hours of operation are Monday to Friday 8 a.m. to 8 p.m., however, employee schedules vary, depending on organizational, staffing, community, and patient needs. As such, FTOC may need to modify work schedules to meet such needs.
Holidays and weekends may be required depending on an employee’s department due to organizational, staffing, community, and patient needs as FTOC continues to grow and expand work days and hours.
Overtime may also occur due to organizational, staffing, community, and patient needs.

Travel Requirements:

Occasional travel will be required for this position. Must be able to travel to FTOC sites as needed, including short notice.

Physical Demands and Working Conditions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee may be required to drive to FTOC facilities as needed. The ability to sit for extended periods of time, and the ability to occasionally lift and/or move up to 25 pounds.

Families Together of Orange County (FTOC) is proud to be an equal opportunity employer. FTOC does not discriminate based on race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state or federal laws.

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