Dental Treatment Coordinator

Joeun Dental Group • Full-time • Garden Grove, California, United States • $25 - $28 / hour • 4m ago

Job Overview
We are seeking a dynamic and detail-oriented Dental Treatment Coordinator to join our vibrant dental team. In this pivotal role, you will serve as the primary liaison between patients and the dental practice, ensuring seamless communication, accurate treatment planning, and efficient financial arrangements. Your enthusiasm and organizational skills will help create a welcoming environment that promotes patient trust and satisfaction. This position offers an exciting opportunity to utilize your medical administrative expertise while contributing to exceptional patient care. Billingual required : Korean

Responsibilities

Greet patients warmly upon arrival, verify insurance coverage, and gather necessary medical and dental histories.
Explain treatment plans clearly, answer patient questions, and coordinate scheduling of procedures with clinical staff.
Verify insurance benefits, obtain pre-authorizations, and communicate coverage details effectively to patients.
Manage appointment scheduling using electronic health record (EHR) systems such as Opendental, Eaglesoft or Dentrix, ensuring optimal flow of daily operations.
Review and process patient documentation, including medical history updates, consent forms, and treatment notes for accuracy and completeness.
Assist with billing procedures by submitting claims through Meditech or Epic systems, ensuring proper coding with CPT, ICD-9/10 codes, and accurate medical terminology.
Follow HIPAA guidelines diligently to safeguard patient information while providing excellent customer service at the front desk.
Support the dental team by maintaining organized medical records, filing documents appropriately, and managing multi-line phone systems with professionalism.

Requirements

Billingual required : Korean
Proven experience in a dental office or clinic setting with strong knowledge of dental terminology and medical coding practices.
Familiarity with EMR (Electronic Medical Records) systems such as Eaglesoft, Dentrix, or similar platforms like Meditech or Epic.
Knowledge of insurance verification processes, Medicare guidelines, ICD-10/ICD-9 coding, CPT coding, and medical billing procedures.
Excellent computer skills including proficiency in Microsoft Office Suite (Word, Excel) and health information management software.
Strong understanding of HIPAA regulations to ensure compliance in all documentation review and patient interactions.
Exceptional patient service skills with courteous phone etiquette and effective communication abilities; bilingual skills are a plus.
Prior clinic or dental office experience is highly preferred; candidates should demonstrate organizational skills in managing medical records and appointment schedules.
Ability to handle clerical tasks efficiently including filing, data entry ,and managing multi-line phone systems in a fast-paced environment. Join us to be part of a dedicated team committed to delivering outstanding dental care while fostering a positive experience for every patient!

Job Types: Full-time, Part-time

Pay: $25.00 - $28.00 per hour

Expected hours: 25 – 28 per week

Benefits: