Front Desk Manager - Dental

Nokomis Family Dental • Full-time • Minneapolis, Minnesota, United States • $32 - $38 / hour • 6d ago

As a Front Desk Manager (2-3 years of managing the front desk of a dental practice is REQUIRED!!), You will oversee the daily operations at the front desk to ensure efficient management and exceptional patient care. You will report directly to the practice owner, HR director, and business manager, and will be responsible for proficiently managing and completing the following job responsibilities listed below.

Supervise and manage the front desk open-to-close, and at least one other front desk associate.
Manage daily and monthly production goals, monthly billing and aging reports, and daily patient collections.
Manage monthly hygiene recare protocol, ensure hygiene schedules are full, and all appointments confirmed and ready to go (lab cases, pt payment plans, correct procedures, pre-op xrays, Invisalign, next steps in tx, etc).
Verified insurance coverages, process insurance claims, manage insurance aging reports and procedures not attached to insurance reports.
Enter insurance checks, complete “action item” lists in a timely manner, process continuous billing statements, and monthly credit/refund reports.
Facilitate daily communication between font desk, patients, and clinical staff, along with multiple doctors.
Answer phones, appointment scheduling, new patient scheduling, emergency calls, and patient flow throughout the day.
Daily patient care calls are completed and documented.
Ensure all office policies, protocols, and procedures are followed.

Qualifications

2-3 years of experience managing a dental practice.
Familiarity with practice management software such as Dentrix.
Excellent organizational skills with the ability to manage multiple tasks effectively.
Strong interpersonal skills to foster positive relationships with staff and patients alike.
Ability to work in a fast-paced environment while maintaining attention to detail.

We invite qualified candidates who are passionate about providing exceptional patient care to apply for this rewarding opportunity as a Dental Office Manager.

Benefits: Paid Holidays, Paid sick time. See below for our comprehensive list of benefits.

Job Type: Mon-Thursday 8-5 Friday 8-1

401(k)

Dental discounts

Health insurance

Health savings account

Life insurance

Cash balance Retirement plan

Holiday pay

Pay: $32.00 - $38.00 per hour

Work Location: In person